18 Dispute Jobs

Job Title: Group Recovery Head Department: Finance / Revenue Cycle Management / Credit Control Location: Chennai --- Job Summary: The Recovery Manager will be responsible for managing and improving the recovery of outstanding dues from corporate clients, distributors, retailers, hospitals, and individual patients in the healthcare and trading ecosystem. The role involves proactive collection strategies, resolving disputes, legal coordination, and maintaining healthy cash flow. --- Key Responsibilities: 1. Accounts Receivable & Collections Monitor and manage overdue receivables across B2B and B2C segments (e.g., hospital receivables, pharmacy trade partners, distributors). Ensure timely follow-up on outstanding payments through calls, visits, and email communications. Coordinate with billing and credit teams to validate claims and invoices. 2. Credit Control & Risk Management Analyze credit risk for clients before extending trade credit. Set and review credit limits based on payment history and creditworthiness. Flag high-risk accounts for senior management intervention. 3. Dispute Resolution Resolve invoice disputes, delivery mismatches, or service-related complaints that may hinder recovery. Work with sales, customer service, and logistics teams to streamline the reconciliation process. 4. Legal Recovery & Compliance Initiate and manage legal recovery actions when needed including sending notices, handling arbitration, or coordinating with legal counsel. Ensure adherence to company policy and regulatory guidelines. 5. MIS & Reporting Maintain a daily/weekly/monthly dashboard of outstanding receivables. Share recovery performance reports with the CFO and leadership team. Highlight high-value and aging defaulters. 6. Team Leadership Supervise a team of recovery executives and field agents. Drive accountability and performance improvement within the team. --- Qualifications & Experience: Graduate in Finance, Commerce, or Law. MBA/PGDM in Finance or Healthcare Management preferred. 10 years of relevant experience in credit control and recovery in healthcare, pharma, diagnostics, or trading industries. Experience in handling hospital billing disputes, trade collections, and legal escalations. --- Key Skills & Competencies: Strong negotiation and communication skills Knowledge of healthcare/trade billing systems (e.g., HIS, ERP) Working knowledge of commercial terms (e.g., credit notes, debit notes, settlement agreements) Proficiency in MS Excel, Tally, and recovery dashboards Ethical, firm, and empathetic approach in customer dealings

Graduate with 6 months experience required Salary - 28k in-hand+ incentives 5 days working with any 2 week off Rotational shift Good communication Perks and benefits Incentives 5000 per month.

Hiring for Process Expert International Collections (Voice) Role: Process Expert Vertical: International Collections (Voice) Location: Noida Shift: Fixed US Shift Joining Date: 15th July Cab/Meal: One-side drop + One-time meal Salary Details: 30,000 In-hand 3,000 Attendance Bonus 5,000 Travel Allowance 3,600 PF + Gratuity Total CTC: 42,500 Eligibility: Graduate (Mandatory) Minimum 1 Year of International Voice Process Experience Age: 2130 Years Excellent Communication Skills

Job description Job Details: Job Level: 2A Designation: Senior Process Executive Experience: 1.5 to 2.5 years Location: Bangalore ( 5 Days Work from Office) Shifts: US Shift/ Night shift(6:30PM to 3:30AM) Notice Period : Immediate to 15 days Roles & Responsibilities : 1.Research and investigate disputed credit/Debit card transactions 2.Correspond with customers, merchants, and issuing banks 3.Analyze financial data and documents 4.Monitor and review chargeback disputes 5.Strong understanding of Mastercard regulations including REG E and Non REG E transactions, strong analytical skills, attention to detail and excellent communication abilities. 6. Experience in handling Fraud and dispute representments, pre-arbitration, arbitrations, safe reporting, stop pay etc.

Job Summary: The Contract Administrator is responsible for overseeing and managing all contract related activities throughout the lifecycle of construction projects. This role ensures that contractual obligations are fulfilled, risks are mitigated, and all contract documentation aligns with project goals, budgets, and legal requirements. Key Responsibilities: Contract Management: 1) Review and manage pre-award and post-award contracts for subcontractors, suppliers, and consultants. 2) Ensure compliance with the main contract terms and conditions. 3) Evaluate and review contract amendments, claims and variations. 4) Maintain and update contract records and logs. Procurement Support: 1) Coordinate with the Contracts & Budgeting and Procurement team to ensure timely and compliant subcontract awards. 2) Draft scopes of work, tender documents, and support bid evaluations. 3) Assist in subcontractor negotiations to optimize cost and schedule outcomes. Risk and Claims Management: 1) Identify and assess contractual and commercial risks. 2) Prepare and manage claims for extensions of time, loss and expense, or variations. 3) Defend against unjustified claims from subcontractors. Reporting and Documentation: 1) Maintain contract administration logs (variations, claims, correspondence). 2) Prepare regular reports on contract status, cost impacts, and risk exposure. 3) Ensure that all contractual correspondence is logged and addressed in a timely manner.

Please call Fouzia @ 9899020900 to apply Minimum 1 year experience in Disputes in Mandatory to apply. Dispute analyst Salary Upto 36k ctc 32400 in hand Location Gurgaon 5 days working virtual interview rotational shifts cabs

Kindly find the NFS JD . For ATM NFS Domestic Issuing Transactions: Within 0 60 days from date of transaction chargeback shall be raised by CPU. Post 60 days from the date of transaction if any customer complaint received then CPU team raise chargeback in NPCI portal under good faith dispute option. Chargeback raised initially by CPU shall be processed within TAT of 5 Days; the chargeback status can be communicated to the customer as accepted or rejected by the acquirer bank through CRM Next request. For chargeback reject cases, if customer intends to pursue further pre-arbitration request shall be raised with TAT of 30 Days from the pre-arbitration request date, request letter for pre-arbitration should be attached with CRMNEXT request. If pre-arbitration claim is not accepted by the acquirer bank, then arbitration request can be raised with customer consent. Consent letter to be attached in the CRMNEXT request and there is no definite time period for verdict as decision is with NPCI. Beyond 60 Days the chargeback shall be raised with acquirer bank on good faith basis with sole discretion of acquirer bank to accept or reject the case the TAT for good faith chargeback is 15 Days. In case any domestic ATM transaction settlement received from Visa and Master card then CPU team will send a email to NPCI for ATM domestic transaction settlement receiving from Visa and Master card instead of NFS. Good faith Chargeback NFS – If the customer approach the bank after 60 days of transaction, then bank can lodge the chargeback request on good-faith basis to the acquirer bank where the sole discretion of the case is with the acquirer bank either to accept the chargeback or reject. The acquirer bank has 15 days TAT for investigation of good faith chargeback raised by the issuer bank. In case of good faith chargeback represent or rejected by acquirer bank then acquirer bank need to be submit CCTV image, Cash Balance Report, Switch logs and EJ for disputed transactions. If goodfaith transaction accepted by acquirer bank then issuer bank will receive credit from the date of transaction till disputed accepted with harmonization TAT. The issuer bank will credit complete amount with penalty in customer account. For NFS Domestic Acquiring Transactions: Dispute check on NPCI for incoming disputes (Chargeback) Dispute management team send the dispute transaction details to ATM respective MSP (Manage Service Provider) to investigate and provide necessary evidence for chargeback. MSP recon team sharing the EJ logs and provide the transaction status as per reconciliation at MSP end. If any Dispute accepted from MSP then Transaction reconciliation unit recover the amount from vendor account basis on their confirmation through TTUM processing in Finacle.

Full time position , Work from Office , Shift - 2pm to 11 pm Interviews will be virtual as well as F2F. Looking for experience in O2C process . Experience in any of the below mentioned module Experience working on customer master Order management Billing and disputes Collections Cash application Reports

Hiring for Dispute/Fraud claims Good communication skills Required Grad/UG with 1yr in Dispute/Fraud claims Salary upto 6.5LPA 5Days working Rotational shift/Off Cab/cab allowances Call & WhatsApp Zam 9910972518 Snehal 9625998099 Lakshita 8595954721

Location:Chennai Role:Associate/Analyst Job description: Experience in Dispute Management is required Candidate should be flexible to work in Night Shift Process non inventory sales adjustments and perform other billing functions. This includes buyback billing, credit/debit memo, and credit/rebills for an adjusted invoice document or credit/debit note or service billings Use and monitor different modes of delivery (e.g. print, fax, electronic methods) to ensure that customers receive invoices Process all customer billing requirements including Ensure invoices are successfully generated and posted to customer accounts on a daily basis Monitor the billing process and resolve programming errors, missing output and batch errors by coordinating with the respective process partners as required. Monitor unbilled invoices and prepare month end accrual reports Develop root cause analysis to facilitate corrective actions and reduce number of rebills

Roles and Responsibilities Manage contractual agreements between clients and organizations, ensuring compliance with railway regulations. Oversee claims management processes, resolving disputes through arbitration when necessary. Coordinate contract administration activities, including documentation and reporting requirements. Negotiate contract terms and conditions to ensure mutually beneficial outcomes for all parties involved. Ensure timely completion of projects by managing resources effectively.

Req ID: 290098 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SAP HANA Analyst to join our team in Bengaluru, Karn?taka (IN-KA), India (IN). 5+ Years of experience in S4/Hana (Excluding R3/ECC experience) Strong programming Experience S4 HANA, ABAP, CDS, ODATA, BOPF, RAP Expert in RICEF Objects, OO ABAP, BADI and ADOBE Form Integration experience in CPQ, EMS etc. Experience in Event Mesh configuration for S/4 Hana, Monitoring Worked on extension of standard objects using Key user Extensibility tools and enhancement frameworks Experience in handling objects from Functional areas RAR, Dispute, BRIM, Subscription Billing, BRF+ In-app extension, CDS Extension, SAP API Enhancement Experience in HANA system upgrade Experience in std SAP debugging and trouble shooting Keen to learn and experiment with new technologies Experience on UI5, Fiori, BTP is added advantage. Ability to interact, work along with client and flexible to accommodate project needs. #LI-INPAS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Roles and Responsibilities Conduct thorough investigations into chargeback disputes, including reviewing transaction history, notes, and other relevant data. Identify potential fraudulent activities by analyzing patterns and trends in dispute cases. Collaborate with internal teams to resolve disputes through negotiation or escalation when necessary. Develop strong relationships with merchants to understand their needs and provide effective solutions for resolving chargeback issues. Stay up-to-date on industry regulations, policies, and procedures related to credit cards and dispute resolution.

We are actively hiring for a Process Trainer!!! Location- Goregaon. Mumbai Shift - Rotational Shifts (including night shifts - 5 days working with 2 rotational weekoffs) Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

Roles and Responsibilities Lead a team responsible for processing banking transactions, including AML/KYC checks, dispute resolution, fraud detection, international banking, transaction monitoring, payment processing, sanction screening, OFAC compliance. Ensure timely completion of tasks and meet deadlines while maintaining high-quality standards. Collaborate with cross-functional teams to resolve complex issues and improve process efficiency. Develop and implement effective training programs for new hires and existing staff members. Conduct regular performance reviews and provide feedback to team members. Contact - 9594680866 Neelam.Shahu@teleperformancedibs.com

Provides forward thinking HR consultation on strategic and operational issues by proactively assessing work environment, culture, and identifying and implementing appropriate action. This may include developing and implementing programs in the areas of talent development, rewards/recognition, employee engagement or other initiatives to improve overall organization health and performance. Serves as the primary point of contact for employees and managers in the areas of employee relations, employee development, performance management, compensation, benefits, payroll, and policy/procedure related issues. Supports the annual salary and bonus planning process and provides input into the development of the annual Talent Plan. Provides employee and manager training including Performance, Planning and Development, Employee Engagement, Talent Assessment and Succession Planning and Leadership Development. Participates and/or leads Talent council meetings and supports talent initiatives across the function. Provides HR related data and reporting to leaders to promote data driven decision making and strategy development. Participates in corporate-wide HR service delivery improvement projects. Partners with Talent Acquisition Specialists to ensure the organizations recruiting needs are fulfilled.

Analyze and investigate fraud claims, handle chargebacks, resolve disputes, and manage high-risk transactions. Communicate with customers/merchants, respond to inquiries, and track fraud trends. Ensure accuracy, efficiency, and customer satisfaction.

Manage all aspects of litigation disputes, and advise pre-litigation disputes, regulatory investigations, and other contentious matters. Work closely with business teams to provide counseling on litigation disputes, liaising with Regulatory Authorities, enforcement agencies etc. Pro-actively manages disputes, claims and litigation relating to the business, including progress reporting to internal stakeholders. Engages, manages and liaises with external legal counsel on specific matters ranging from regulatory issues to expert advice requests and to take an active role in litigation matters. Monitors closely work progress and deliverables of external legal counsel, making sure external legal spend is effectively managed. Reviews and prepares submissions and filings working closely with internal and external stakeholders (such as external counsels). Anticipates and identifies legal issues of concern to management and pro-actively develops effective legal strategies and practical solutions. Provides strategic advice to management in relation to the claims and litigation portfolio. Assists with negotiations pertaining to claims and disputes including evaluation and recommendations on provisions, settlement values & terms. Stays up-to-date with changes to legislation, particularly in relation to laws, rules and regulations that directly affect the business. Qualification: LLB from a reputed College in India. Working experience as a lawyer, either in private practice or in an in-house position. Excellent communication skills. Preferred Qualifications: Experience in handling litigation in India with in-house experience with a multi-national company. Well-organized and able to manage numerous projects simultaneously under deadline pressure. Flexibility and willingness to work on a broad variety of matters from complex matters to routine standard matters.