Walk-in Drive For Chargeback Analyst

1 - 6 years

1 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities Conduct thorough investigations into chargeback disputes, including reviewing transaction history, notes, and other relevant data. Identify potential fraudulent activities by analyzing patterns and trends in dispute cases. Collaborate with internal teams to resolve disputes through negotiation or escalation when necessary. Develop strong relationships with merchants to understand their needs and provide effective solutions for resolving chargeback issues. Stay up-to-date on industry regulations, policies, and procedures related to credit cards and dispute resolution.

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HCLTech

Information Technology Services

New Delhi

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