Director, Business Planning & Operations, India and South Asia

The Director, BPO - INSA at Visa is entrusted with a broad portfolio of responsibilities aimed at accelerating growth, driving short and long-term opportunities, and mitigating challenges to build the business for the future. Working closely with the Country and Functional leadership teams within INSA, as well as broader teams across the region, the successful candidate will understand market landscapes, Visa Strategy, and assist with Go-to-Market (GTM) priority initiatives to accelerate growth and execute key strategic initiatives. Key Responsibilities: - Facilitate the cluster's strategic plans through analysis of market developments, opportunities, and threats, recommending key strategies for implementation. - Drive the overall cluster strategy execution by leading the annual prioritization process and implementing a strategy PMO framework for enhanced execution discipline. - Lead the strategic dissemination of objectives across regional, country, and account levels, ensuring alignment with the organizational vision. - Maintain a strong understanding of the business and local market landscapes to provide foundational context for strategic projects. - Oversee monthly performance tracking through comprehensive scorecards to drive accountability and continuous improvement. - Collaborate with Sales Excellence team for optimal client coverage, sales discipline, and an effective sales operating model. - Partner with Finance and People teams on business planning, budget management, and operational improvements. - Establish appropriate governance for evaluation of investments and expense management for profitable growth and resource allocation. - Work cross-functionally, ensuring close coordination with AP and market BPOs, including development of market visit materials and updates for various forums. The role of Director, BPO - INSA is critical in equipping the cluster with necessary data, tools, and resources to optimize opportunities and mitigate challenges. It plays a key role in driving fact-based recommendations for business leadership design to achieve strong cluster and business performance. Qualifications: Professional Experience: - Minimum 12 years of relevant experience, with at least 3+ years in management consulting or strategy function preferred. Stakeholder Management and Executive Communication: - Ability to independently structure, lead, and manage projects with multiple stakeholders. - Strong personal presence and communication skills for delivering compelling messages to senior managers. - Highly adaptable and collaborative across cultures and languages, with excellent presentation skills. Data-Driven Leadership and Analytical Expertise: - Superior analytical and problem-solving skills with attention to detail and ability to structure and analyze financial modeling. - Exceptional data management skills to work with substantial data efficiently using reporting and analytical tools. - Ability to prioritize deliverables, adapt to changes quickly, and represent data visually for actionable insights. Join Visa today and be part of a purpose-driven industry leader. #LifeAtVisa,