Job
Description
About The Role
Skill required: Marketing Operations - Quality Management
Designation: Digital Content Management Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com
What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.
What are we looking for Strong stakeholder engagement across global clients, internal leadership, and retail ecosystem partners.Able to present performance trends, delivery risks, and strategic improvements during weekly governance calls.Trusted partner to clients, capable of driving innovation roadmaps, budget efficiency, and process optimization.Demonstrates commercial acumen and clear understanding of retailer success metrics and product visibility drivers.5+ years of experience in digital content operations, syndication management, or ecommerce delivery.Deep understanding of PIM/DAM systems, digital asset readiness, product attributes, and global content deployment standards.Proficiency with syndication tools like Salsify, Syndigo, Alkemics, or similar.Hands-on experience working with retailer portals (Amazon Vendor Central, Walmart, Carrefour, Boots, etc.).Strong skills in workflow optimization, automation strategy, and SLA-based delivery tracking.Expertise in leading project governance, client escalations, and delivery planning.Familiarity with reporting tools such as Excel dashboards, Power BI, or Tableau is preferred.
Roles and Responsibilities: Own and manage the global or regional product content syndication program across platforms such as Amazon, Walmart, Target, Carrefour, and others.Develop and oversee the governance framework, SLAs, performance metrics (e.g., live SKU %, TAT, issue resolution), and quality benchmarks.Lead cross-functional coordination among PIM/DAM teams, QA, content creators, eCommerce marketers, and automation developers.Oversee the workflow and data integrity across syndication platforms (e.g., Salsify, Syndigo, Alkemics, 1WorldSync).Proactively drive intake planning, forecasting, resource alignment, and task prioritization.Ensure timely publishing and tracking of syndicated SKUs across all priority retailers.Represent the syndication team in client governance meetings, performance reviews, and QBRs.Monitor defect trends, audit failures, and retailer rejections, and lead RCA and resolution strategies.Partner with automation teams to scale capabilities such as auto-tagging, versioning, live-link monitoring, etc.Mentor project managers and QA leads, and support talent upskilling and performance tracking.
Qualification
Any Graduation
