227 Desktop Engineering Jobs - Page 9

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. About The Role - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. About The Role - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. About The Role - Grade Specific Has expert level of understanding of software development principles and technical proficiency. Thought Leader for the software development lifecycle, innovation and industrialization. Guides technology and methods for software engineering at group level. Delivers most complex solutions and programs. Is well respected at exec level. Represents the group as an ambassador. Focuses on developing strategic partnerships. Influences and develops the future direction of our customer base. Develops and implements innovative solutions to complex business opportunities. Leads and motivates multi-functional teams in diverse or complex environments. Skills (competencies) Verbal Communication Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. About The Role - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. About The Role - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Handling L1 tickets as well as escalated tickets from Desktop engineer - Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor' degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications: Bachelor"™s degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone"“of every race, gender, sexuality, age, location and income"“deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes "” an enterprise priority reflected in our mission. #njp

Position Summary: The Desktop Support Executive will be responsible for providing on-site and remote technical support to end-users within a retail store environment. This includes troubleshooting hardware and software issues on desktops, laptops, POS systems, printers, and other IT equipment. The role requires prompt, professional, and courteous service, ensuring minimal disruption to store operations. Key Responsibilities: Technical Support: Provide first-level support for desktop computers, laptops, and retail-specific hardware like POS systems, barcode scanners, receipt printers, and price checker machines. Diagnose and resolve hardware and software issues promptly to minimize store downtime. System Maintenance: Ensure all IT equipment in stores is up-to-date, functional, and follows the organizations security standards. Perform periodic maintenance checks on IT equipment to ensure optimal performance. Incident Management: Log and manage service requests, incidents, and issues reported by store staff, maintaining detailed documentation for future reference. Escalate issues to the IT Manager or relevant support teams when necessary, ensuring timely resolution of critical issues. Installation and Setup: Set up and configure new desktops, POS systems, printers, and other IT hardware for store openings, relocations, or expansions. Install and update essential software and applications on end-user systems. User Training and Support: Assist store staff with troubleshooting basic IT issues, such as password resets, system navigation, and usage of retail-specific applications. Provide on-site guidance for the efficient use of technology in day-to-day operations. Inventory and Documentation: Maintain accurate records of IT assets, including serial numbers, warranties, and repair history for all store equipment. Track and manage spare parts inventory, ensuring the availability of essential components for quick replacements. Network Support: Troubleshoot basic network connectivity issues for store Wi-Fi, LAN, and VPN connections. Coordinate with the network team for complex issues or updates. Preferred candidate profile Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Proficient in Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Knowledge of retail software and hardware (POS, scanners, printers) is an advantage.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Key Responsibilities: 1. Develop and implement IT strategies and initiatives to support the company's business objectives. 2. Manage and maintain the company's network infrastructure, including servers, switches, routers, and firewalls. 3. Oversee the installation, configuration, and maintenance of hardware and software systems. 4. Ensure the security of company data and systems by implementing appropriate security measures and protocols. 5. Provide technical support and troubleshooting assistance to end-users, resolving issues in a timely manner. 6. Manage IT projects, including software implementations, system upgrades, and infrastructure enhancements. 7. Evaluate new technologies and solutions to improve efficiency and effectiveness. 8. Collaborate with other departments to identify IT needs and develop solutions to meet those needs. 9. Develop and maintain IT policies and procedures to ensure compliance with regulatory requirements and industry best practices. 10. Manage IT budget and resources effectively, ensuring optimal allocation of resources. 11. Regular auditing of asset condition and recommend for changes. 12. To eliminate and ensure pirated version are not used on any matter. 13. Upkeeping of CCTVs and coordinating with service provider. 14. Managing subscription of emails and licenses. 15. Timely renewal of all the subscriptions. 16. Managing and reassigning simcards and email ID’s for new and left employees. 17. Managing asset user agreement and maintaining records. (Copy to concerned employee file) Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred. 7+ years of experience in IT management. Strong technical skills in network administration, system administration, and cybersecurity. Experience with ERP systems and software is highly desirable. Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization. Proven leadership abilities, with the ability to motivate and inspire a team. Strong problem-solving skills and the ability to think strategically. Relevant certifications such as CompTIA Network+, CompTIA Security+, or ITIL are a plus. Note: Only Immediate joiners to apply,,,,,,,

Good Understanding about Hardware as well as software of laptop, desktop & priter Powai- Hiranandani Experience required- 5-7 Years Skill sets- Good Communication skill Good Understanding of Application installation & Troubleshooting, Good knowledge regarding Laptop, desktop & printers Remote desktop support

locationsMUMBAI, IND time typeFull time posted onPosted 7 Days Ago job requisition idR1147431 . Job TitleInstallation Coordinator Job LocationMumbai, Maharashtra. Please note we will only accept candidates residing in MUMBAI LOCATION. Position Summary: Coordinate certain aspects of the installation, de-installation and site survey requests associated with Global Accounts. This might include software and hardware (i.e., routers, modems, workstations, PCs, laptops, printers, etc.) for our customers or third-party customers. The main purpose is to ensure that the requested event is completed to the satisfaction of the customer. The key aim is to get the right engineers allocated to all customer requests and to provide the engineers and customers with the necessary information for the event to run smoothly. Key Areas of Responsibilities: Accountabilities Please note that every account works slightly differently, and they do not all provide the same services. Need to be quick to learn all the projects basic outline. Atleast need to have basic understanding of Project Management. Quotes Provide the customer with a quote for a potential event, with the information provided by the customer about the project. Request processing After receipt of a request for a job from the customer, validate and process the request, create Service Request Form to request an engineer, and create an entry in the relevant tracker database/spreadsheet. Securing engineers Liaise with the schedulers in the countries where the events take place to ensure an engineer gets assigned to the jobs. Manage the availability issues, try to re-schedule events with the customers or escalate the issue to the relevant people within NCR. Confirming the event Before each event, make sure that the customer knows the details of the engineer who will attend the site. Make sure that the relevant documentation and contacts have been forwarded to the engineer. Pre-call to Engineers Before the visit Good Communication skills will be key here. Call tech 4 days/2 days/24hrs/2hrs according to the customers requirement and ensure FE is ready for the visit and has all the prerequisites to ensure the activity takes place smoothly and without any last-minute surprises. In case the Engineer raises any concerns or issues, make sure to engage the Internal & External stakeholders and keep them updated on the same in real-time to ensure the activity runs smoothly. Closure / Pickup requests. Get the closure details (time spent on site, travel time, number of trips, additional costs) from the engineer or the country scheduler. When equipment gets de-installed, arrange the collection of the equipment by courier service. Billing From the closure details, use a pricing matrix to calculate how much the customer should be billed for each event. Take part in billing reviews with the customer. Mandatory skills / Experience Will need to be highly personable with first-class communication skills. Highly organized. Must be computer-literate in all MS Office applications in particular Excel. (Need good Knowledge in Excel and PPT) Must have experience in a customer service environment. Will need to be capable of working within very tight deadlines. Will need to be an effective problem solver. Will have good organizational skills and be able to work well both independently and within a team. Experience working in QuickBase, Service Now (SNOW / SAP), ERP tools (Enterprise solutions) or any Project Management tool. Offers of employment are conditional upon passage of screening criteria applicable to the job.

Hariom Computers is looking for Accountant | Hardware Engineer to join our dynamic team and embark on a rewarding career journey. Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, investors, and other entities. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting. Assisting management in the decision-making process by preparing budgets and financial forecasts.

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge Switches and Routers Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software problems. Maintain documentation of system configurations and troubleshooting procedures. Assist in the implementation of new technologies and upgrades. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of IT infrastructure and network systems. Experience in troubleshooting hardware and software issues. Knowledge of server and network configurations. Familiarity with virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual Desktop Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure seamless communication within the team and stakeholders Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop Strong understanding of Citrix Virtual Apps and Desktop Administration Experience in designing, building, and configuring applications Knowledge of application development best practices Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects Designation: Capital Projects Specialist Qualifications: BTech Years of Experience: 7 to 11 years What would you do? As a contract administrator analyst, you will be involved in developing, negotiating, and evaluating company contracts to meet the client as well as organization's needs. You will be responsible to provide ensure that parties involved are complicit with the terms of the contract, as well as ensuring that all contracts abide by local and regulatory laws. You will assist onshore and offshore teams, and client team by providing with them tactical support including managing the contracts strategy generating reports on the status of existing agreements, negotiating contract terms, conditions and pricing and follow up to ensure execution according to the negotiated terms, creating standardized language for new contracts analyzing and reporting on specific risks associated with contracts.Operational Responsibilities Contract administrators are responsible for creating, reviewing, and revising contracts to ensure that they accurately reflect the terms and conditions agreed upon by all parties. Contract administrator must have excellent negotiation skills to ensure that contracts are favorable to their organization. After a contract is signed, the contract administrator must ensure that all parties fulfill their obligations under the contract and that the contract is implemented as intended. Contract administrator must identify and mitigate any potential risks associated with the contract. Contract administrator must ensure that all parties comply with the terms and conditions of the contract and with relevant laws and regulations.Investment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections). What are we looking for? MUST HAVETechnical Skills Experience working with and managing contracts in coordinating large projects. Knowledge and understanding of the legal requirements involved in specific contracts. Exemplifies knowledge of contract law, accounting principles and finance. Possesses superior attention to detail to spot inconsistencies in contracts. Must have excellent analytical thinking skills and problem-solving abilities. Expert level capability in use of desktop software (MS Office Suite, with focus on analytical skills in Excel) Infrastructure Planning Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications BTech

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for systems and software products. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Architecture. Strong understanding of IT infrastructure and network systems. Experience in troubleshooting hardware and software issues. Knowledge of server and network configurations. Familiarity with virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Architecture. This position is based at our Kolkata office. A 15 years full-time education is required.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Basic server Knowledge Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates only

JOB DESCRIPTION - IT HELP DESK ANALYST LOCATION: Vikhroli West, INDIA Job Title: IT Help Desk Analyst Shift-24*7 PRIMARY RESPONSIBILITIES Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc. Provide information on IT processes, general how-to queries and known outages. When a problem is reported, the Help Desk Analyst must analyse the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details. Escalate to appropriate Level 2 team when needed and monitor progress on critical priority tickets. Follow-up with Level 2 support teams for timely completion of tasks. This job role requires candidates to provide IT support on inbound and outbound calls, web tickets and chat. The IT Help Desk team operates on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. TECHNICAL SKILLS: Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows, MS Office 365 & internet technologies. Basic knowledge of networking concepts, troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365, Browser troubleshooting. Ability and willingness to learn quickly, keep knowledge current. EDUCATION & WORK HISTORY: Minimum qualification: HSC (Grade 12). Technical diploma is preferred, but not mandatory. Minimum 2 years of experience in a technical support role. Candidates with prior experience in a technical, voice-based process will be given priority. COMMUNICATION SKILLS: High proficiency in English grammar, vocabulary, and sentence structure. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice, and confident tone. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker. OTHER ESSENTIAL SKILLS: Telephone etiquette - basic call handling skills. Customer service skills (persuasion, empathy, helpfulness & positive attitude). Good business communication skills (e-mail).

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

Role & responsibilities : Should be able to maintain the Computers and peripherals at Customer Site Preferred candidate profile : Computer Hardware Trained engineers

IT Support Specialist Summary Apply Now Vijayawada Full-Time 2-4 years Industry IT/Technical Support Responsibilities Provide Level 1 and 2 support for IT issues. Install, configure, and maintain IT equipment and software. Troubleshoot network, hardware, and software issues. Document IT procedures and maintain knowledge bases. About The Role Provide technical support to end-users and resolve IT issues. The role involves troubleshooting hardware, software, and network problems and ensuring smooth IT operations across the organization. Qualifications Provide Level 1 and 2 support for IT issues. Install, configure, and maintain IT equipment and software. Troubleshoot network, hardware, and software issues. Document IT procedures and maintain knowledge bases. Skills Strong troubleshooting skills for hardware and software. Knowledge of Windows and Linux operating systems. Understanding of networking concepts and protocols. Excellent communication and customer service skills.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

Role & responsibilities Preferred candidate profile