Delivery Lead / Key Account Manager

10 - 15 years

6 - 10 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

We're Hiring - Delivery Lead / Key Account Manager

Join our team of GCC hiring experts as a Delivery Lead! We're looking for experienced professionals to take charge of recruitment operations and customer success.

Role

Location

Roles & Responsibilities

  • Manage end-to-end staffing mandates for GCCs and GBS centers
  • Handle volume hiring across multiple roles and locations
  • Build and maintain relationships with client POCs to drive business growth
  • Lead a fulfillment team to ensure timely delivery and performance tracking
  • Oversee recruitment operations with a focus on service excellence and customer success

Qualifications & Competencies

  • Graduate or above; formal IT education is an advantage
  • Proven experience in IT staffing for GCCs or GBS centers
  • Strong grasp of technology and ability to engage effectively with tech professionals
  • Demonstrated leadership in managing a team of 10+ recruiters
  • Excellent verbal and written communication skills
  • People-focused, and effective in stakeholder management

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