3 Customerfacing Roles Jobs

As a Placement Drive Manager at our organization, you will be responsible for overseeing the end-to-end placement processes for assigned recruiter accounts while ensuring adherence to timelines and quality standards. Your key responsibilities will include planning and executing placement logistics, such as interview schedules, assessments, and candidate lists, in coordination with hiring teams and internal stakeholders. You will serve as the primary point of contact for recruiters during the placement cycle, ensuring proactive communication and prompt query resolution. Collaboration with student-facing and operations teams will be crucial to ensure that students are well-prepared and responsive throughout the placement process. You will be expected to track and analyze performance data, including interview conversion rates and recruiter feedback, in order to identify trends and areas for improvement. Building and nurturing recruiter relationships through consistent delivery and trust-building will also be a key aspect of your role. As part of the role, you will need to identify opportunities to enhance efficiency in daily processes to improve stakeholder experience. Utilizing tools, software, and platforms to automate processes and minimize human intervention will be essential to ensure flawless delivery of the placement cycle. Furthermore, you will collaborate with the product team to introduce innovative platform features and enhance operational efficiency. Successful candidates for this role will demonstrate prior experience in process management, relationship building, operations, or similar customer-facing roles. Experience in managing career services, placements, or corporate relations in an educational institution would be advantageous. In this role, success will be defined by your ability to quickly grasp all current placement processes, tools, and workflows within the first month. By the second month, you should be able to independently manage 3-4 recruiter accounts with high student participation and prompt query response times. Additionally, identifying process gaps and implementing improvements, maintaining Recruiter and Student Net Promoter Scores, and driving automation initiatives will be key milestones for success beyond the initial months. Join us at our organization, backed by eminent investors such as Phanindra Sama, Sudhakar Pasupunuri, Amit Kumar Agarwal, Saurabh Garg, Akhil Gupta, Sujayathi Ali, Doreswamy Nandkishore, Pallav Jain, and Sarfaraz Khimani, and play a vital role in shaping the future of placement processes and relationships within the educational sector.,

As a Senior Manager in Pre Sales for Capital Markets Compliance at Capgemini Invent, you will be responsible for leading pre-sales activities and initial client communication. You will need to understand the business and operational goals of our clients and present end-to-end capabilities to prospective clients. Your role will involve creating offers, client pitches, business proposals, and responding to RFQs/RFPs to drive deal closures effectively. Your main focus will be on delivering a high-quality experience to prospects and customers during engagement, acquisition, and onboarding. You will also be required to demonstrate a keen interest in compliance and regulatory issues within the Banking & Capital Markets industry, managing compliance and regulatory risks effectively. In addition to actively participating in knowledge sharing sessions and training internal teams/partners, you will need to develop and implement strategies to enhance capital markets operations, monitor market trends, and ensure compliance with relevant regulations. Your core competencies should include relevant experience in the financial services industry, strong communication and interpersonal skills, and prior experience in capital markets management. Ideally, you should hold a Bachelor's or Master's degree in Finance, Economics, or a related field, or an MBA with relevant professional certifications such as CFA or FRM. A minimum of 6-8 years of experience in a pre-sales role is required, along with strong problem-solving abilities and attention to detail. Effective communication skills and the ability to work in a fast-paced environment are essential for this role. If you possess a valid Business Visa (B1 or H1) for travel to the US and have experience with Risk Management platforms or solutions, it would be considered a plus. Your ability to quickly grasp new technologies, drive executions efficiently, and be passionate about customer-facing roles will be key to succeeding in this position.,

As a Senior Manager Pre Sales for Compliance for Industries at Capgemini Invent, you will leverage your 12-15 years of experience to play a crucial role in the Data-driven FRC Pre-Sales track. Your responsibilities will include engaging in pre-sales activities, conducting initial client communication, and understanding the business objectives of our clients. You will be presenting and demonstrating our capabilities to prospective clients, creating business proposals, responding to RFQs/RFPs, and developing proofs-of-concept to support the sales team in closing deals. Your domain role will involve conducting industry analysis in the life sciences sector, creating industry reports, providing updates on regulatory changes, and staying informed about compliance landscapes globally. You will collaborate with internal teams/partners, lead the development of consulting assets, and support pre-sales activities and capability demonstrations. In addition to your pre-sales responsibilities, you will assist in managing GRC projects, optimize supply chain processes, monitor project KPIs, and utilize data analytics to measure compliance program effectiveness. Your proficiency in Microsoft PowerPoint will be essential for creating professional presentations and effectively communicating findings to diverse audiences. To excel in this role, you should possess strong communication skills, project management abilities, knowledge of regulatory processes, and the willingness to engage in customer-facing roles. A background in technology consulting, familiarity with regulatory platforms, and a passion for addressing client pain points will be advantageous. Your qualifications should include a Bachelor's or Master's degree in a relevant field, along with 6-8 years of experience in a pre-sales role. Proficiency in MS Office applications and a valid Business Visa for potential US travel are also required. If you are ready to take on this challenging yet rewarding role, apply now to be part of our dynamic team at Capgemini Invent.,