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Customer Technical Support Executive

0 - 3 years

2 - 3 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Responsibilities: Onboarding the Hotels, setting up the CRS, POS, channel Manager & booking engine. Maintained good relationships with clients and provided service of high standard and quality. Excellent knowledge and understanding of all OTAs extranets. Working as a revenue manager to increase the revenue of the hotel. Hotel listing on multiple channels/OTAs. Strategic Promotions & Marketing. Reliable connection & expert connectivity managers for booking to answer any question regarding OTA. Respond phones calls/email, respond to tickets and provide excellent customer service in a timely and efficient manner. Take full responsibility for managing a growing customer portfolio. Understanding the client requirement & delivering the best solution with the most benefit in terms of time and quality. What We are looking for in a Candidate: Should be Confident & Dynamic Excellent Communication Skills Good negotiation skills Quick understanding Flexible and have Can Do approach Pro-active and ready to take initiative Key Skills: Strong Communication Skills, Technical Skills, Software skills, Customer Handling, Strong Convincing skills, interpersonal skills, leadership skills. Qualification: Graduate- B.tech / BE/ BCA

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