Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Bharti - 7709613125 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**
Transcom
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