Customer Support Service

You are being offered an exciting opportunity by Aim Excellency HR Solutions Pvt. Ltd. for a position in Customer Support Service at an MNC. As part of this role, you will be responsible for providing after-sales support to customers, coordinating with various departments including the Field Service department and the parent company in Germany to ensure timely issue resolution, and identifying prospects for CSS business while implementing service plans and policies to achieve business goals. To qualify for this position, you should hold a Diploma or Any Graduate degree with 4 to 8 years of relevant experience, preferably in the Manufacturing industry. Your skills should include sales promotion of spare parts and service products, preparing and managing quotations and orders for various services, providing technical support to customers and business partners, ensuring timely delivery of spare parts, and coordinating between different entities to ensure timely customer support. In addition to the above responsibilities, you will also be involved in assisting the assembly and testing department in the overhaul of customer equipment, preparing various reports related to service business and field complaints, and analyzing the same for continuous improvement. If you have experience in the Manufacturing industry and possess the required skills, then this permanent position offers you benefits such as health insurance, provident fund, and the opportunity to work in person. For further details and to apply for this position, please contact HR Pooja at 9762008455 or email aim9762008455@gmail.com.,