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Customer Support Professional || International Voice / Chat

Customer Support Professional || International Voice / Chat

Linchpin Technologies

0 - 5 years

0 - 6 Lacs

Mohali Punjab India

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

Customer Support Blended Process Voice Process Inbound Voice Process Chat Process

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Handle customer queries, requests, and complaints across voice and chat Provide end-to-end resolution ensuring customer satisfaction Maintain professionalism during all customer interactions Adapt to rotational shifts while delivering consistent service Key Deliverables: Improve overall customer experience through prompt issue resolution Support operations in a 5-day work environment from office Ensure quality standards are met across all support channels Maintain accurate records of customer interactions and feedback

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Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

1130 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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Customer Support Professional || International Voice / Chat