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Sagality India
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Customer Support Executive

Customer Support Executive

Sagality India

1 - 6 years

3 - 4 Lacs

Bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

Customer Support Inbound Voice Process Customer Service Bpo Customer Service Bpo Voice Telecalling International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities:

Understand the basic professional standards and established procedures, policies before taking action and making decisions.
Processing claims and handling calls, as per the process guidelines.
Adhering to the service level and understanding Quality & Auditing parameters.
Assume responsibility for work and coordinating efforts.
Meeting assigned productivity goals.
Adhere to attendance and punctuality norms.
Acquiring knowledge & skills of related areas of the process.
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:

Should be flexible to work in US Night Shifts and Rotational Shifts
10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
Max age Limit - 32 years

Benefits:

Two-way cab facility
5-day work week with 2 weekly offs
Attractive incentives and performance-based rewards
Night shift allowance
Medical insurance& Life insurance
5-STAR rated infrastructure

Best Way to Apply:

We encourage walk-ins(1st Floor, No.23 24, AMR Tech Park, Bommanahalli Block 2A Bengaluru Urban , BANGALORE, Karnataka, India) or you can directly call the recruiter:

Recruiter Name: Sujana

Note:

salman.ahmed@sagility.com

Assistant Manager: Salman Ahmed

Contact Details: 9901062514

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