Customer Support Executive

Customer Support Executive Job Description Template

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service .

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Customer Support Executive Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

• A bachelor’s degree in administration or a related field.
• A minimum from 6 Months to 1 year experience.
• Excellent interpersonal and written and verbal communication skills.
• Knowledge of CRM systems.
• Computer skills (Excel knowledge is must)
• Knowledge of mediation and conflict resolution techniques is preferable.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Viman Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 7841053028