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Jobs in Civil Lines, Jabalpur
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Panchratan Ayurveda
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Customer Support Executive

Customer Support Executive

Panchratan Ayurveda

0 - 1 years

1 - 2 Lacs

Civil Lines, Jabalpur

Posted:1 month ago| Platform: Apna logo

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Skills Required

support chat troubleshooting communication service resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: We are seeking a friendly and professional Customer Support Executive to join our team. The ideal candidate will be responsible for responding to customer inquiries, resolving issues, and ensuring a positive customer experience. Key duties include handling phone, email, and chat support, troubleshooting problems, and providing product information. The role requires excellent communication skills, problem-solving abilities, and the capacity to work under pressure. A customer-first attitude and the ability to adapt to various situations are essential. Previous experience in customer service is preferred. Responsibilities: Handle customer queries across multiple channels (phone, email, chat). Provide accurate information and assist with product-related issues. Resolve complaints, issues, and service requests promptly. Maintain customer records and document interactions. Work collaboratively with other teams to improve customer satisfaction. Requirements: Excellent communication and interpersonal skills. Ability to multitask and handle high volumes of requests. Problem-solving skills and attention to detail.

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Customer Support Executive