Customer Support executive - Fresher

We are looking for a qualified Customer Chat email Associate - (Permanent) who must be experienced with Chat Support, Email Drafting and Solving Cust Queries over mails or calls.

The Candidate will be responsible for generating sales through various channels by resolving Customer Queries. The candidate should have excellent interpersonal and communication skills as well as a professional appearance. The Candidate should also have good command over English Language proficiency.

Responsibilities:

Resolving customer complaints & queries brought to your attention under a specific timeline through mails, calls and chat.

Overseeing the customer service process.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.

Meet and exceed sales targets.

Successfully create business from new and existing customer accounts.

Build rapport and establish long term relationships with customers.

Requirements:

A minimum of 0-6 Month experience.

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Should have Computer skills, MS Office, Chat Support, Email Drafting.

Language Known : Tamil, English, Hindi & Urdu

Working Day : Mon to Sat

Working Hours : Flexible

Pay range unavailable

Salary information is not available at the moment.

* Company Name : Sahal WebAds Private Limited .

* Location: Chennai Adyar.

* Contact number : 9566166874