Customer Support Executive (CSE)

BLACK GOLD RECYCLING PVT LTD

0 years

0 Lacs

Hyderābād

Posted:5 days ago| Platform: GlassDoor logo

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Skills Required

support development drive pipeline communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Customer Support Executive

Role Overview:We are seeking a dynamic and results-driven professional to join our business development team. The ideal candidate will be responsible for engaging with prospective buyers, presenting our products/services effectively, and building strong client relationships to drive sales and repeat business.

Key Responsibilities:

Develop a strong understanding of the company’s products and services to communicate value propositions to potential clients effectively.
Reach out to prospective buyers via calls, emails, and other channels to introduce offerings and explain key features and benefits.
Address buyer queries promptly and professionally, resolving any concerns to ensure a smooth sales process.
Maintain and nurture long-term relationships with clients to encourage repeat business and referrals.
Accurately document all client interactions, inquiries, and updates in line with company SOPs.
Follow up on leads generated through various channels and build a robust pipeline of prospective customers.
Consistently work towards achieving and exceeding sales goals and performance targets.

Requirements:

Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-first approach.
Ability to work independently and in a team environment.
Fluency in “Telugu, Tamil, Kannada, Malayalam” is essential

Job Type: Full-time

Schedule:

Day shift

Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Work Location: In person

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