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Plan Z Digital Pvt Ltd
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Customer Support Associate

Customer Support Associate

Plan Z Digital Pvt Ltd

1 years

|

2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

support service

Work Mode

On-site

Job Type

Full Time

Job Description

Providing accurate information about products or services and guiding customers in making informed decisions.
Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
Escalating complex issues to higher authorities when necessary and following up on resolutions.
Maintaining detailed and accurate records of customer interactions and inquiries.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

Day shift

Experience:

Customer service: 1 year (Required)

Language:

English (Required)
Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 9500120229Expected Start Date: 24/07/2025

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Plan Z Digital Pvt Ltd

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