Customer Success Specialist, CSS Platform - Env Management

Job Description

Oracle is leading the digital revolution. We are building a customer platform delivering leading standard practices , services automation to realize tangible business outcomes and accelerate customer success. Join us and play an instrumental role in coordinating the software that will have a truly global impact. What Youll Do Solve the kind of enthralling, high-scale challenges that engineers live for. An experienced Oracle Fusion Application Technical professional who understands Environments, solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. As an Oracle Fusion Application Technical professional you will be: Performing administrative activities with respect to SaaS Fusion Application and EPM Environments Understanding Lifecycle of Cloud provisioning, Cloud subscriptions Performing Oracle IAM/IDCS and User management of Cloud Applications Scheduling clones as per the project requirements and performing post clone activities Proactively monitoring the environments related critical events/announcements, take required actions, communication with the internal team for required remediations. Able to manage Change Management and Release Management Of Fusion Application Pods Working in a global role that involves interacting and managing relationships with Internal development, testing, automation testing, Oracle University, and partner ecosystem. Liaising with project team members in mitigating environment specific queries What Youll Bring Your eternal curiosity and impressive problem-solving ability will help us reimagine the future of technology. You have that rare combinationa sharp technical brain and a head for business. Youll use this to help customers achieve real-world success with our products. We also look for: Oracle Fusion Application Technical skills 5+ years of industry experience Good understanding of cloud technologies (SaaS, PaaS, OCI) Working knowledge of Oracle APEX, SQL/PLSQL, REST API will be added advantage Demonstrate Change Management and Release Management skills in Fusion Application Pods Bachelors/Masters/Engineering Degree Excellent written and verbal communication skills Excellent IT aptitude: How Fusion Application, SaaS, Modern Best Practices Problem solving and troubleshooting skills Career Level - IC3 Career Level - IC4 Responsibilities Solve the kind of enthralling, high-scale challenges that engineers live for. An experienced Oracle Fusion Application Technical professional who understands Environments, solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. As an Oracle Fusion Application Technical professional you will be: Performing administrative activities with respect to SaaS Fusion Application and EPM Environments Understanding Lifecycle of Cloud provisioning, Cloud subscriptions Performing Oracle IAM/IDCS and User management of Cloud Applications Scheduling clones as per the project requirements and performing post clone activities Proactively monitoring the environments related critical events/announcements, take required actions, communication with the internal team for required remediations. Able to manage Change Management and Release Management Of Fusion Application Pods Working in a global role that involves interacting and managing relationships with Internal development, testing, automation testing, Oracle University, and partner ecosystem. Liaising with project team members in mitigating environment specific queries