Customer Service Representative

Everflame is a company dedicated to bringing unmatched precision and timeless elegance to kitchens, aiming to elevate culinary experiences to extraordinary heights. By valuing craftsmanship and customer satisfaction, we ensure that each product enhances the culinary journey for our customers. We are currently seeking a full-time Customer Service Representative to join our team in Sonipat. In this role, you will be responsible for handling customer inquiries, providing product information, resolving customer issues, and ensuring overall customer satisfaction. Additional responsibilities include processing orders, managing customer accounts, and upholding a high standard of customer experience. Collaboration with various departments will be required to ensure seamless operations and effective customer support. The ideal candidate will possess the following qualifications: - Strong customer service, customer support, and customer satisfaction skills - Previous experience in customer service and enhancing customer experience - Excellent communication and interpersonal abilities - Capacity to manage multiple tasks in a fast-paced environment - Strong problem-solving skills with keen attention to detail - Proficiency in relevant computer applications - Prior experience in a similar role would be advantageous - High school diploma or equivalent; additional qualifications in customer service are a plus If you are passionate about delivering exceptional customer service and working in a dynamic environment, we welcome you to apply for this exciting opportunity at Everflame.,