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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

0 - 4 years

1 - 3 Lacs

Chennai

Posted:5 days ago| Platform:

Apply

Skills Required

Customer Service Mutual Funds customer relationship customer complaints investment banking customer care business development capital market sales customer support marketing derivatives Financial Products finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and customer-focused individual with 0 to 4 years of experience to join our team as a Customer Service Officer - MF in Equitas Small Finance Bank. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide product information and solutions to meet customer needs.
Build strong relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide expert advice.

Job Requirements

Any graduate degree from a recognized university.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving skills and attention to detail.
Familiarity with financial products and services, particularly mutual funds.
Ability to build rapport with customers and internal stakeholders.
Reference number: 1428130.

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Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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Customer Service Officer - MF