Customer Service Intern

• Position : Customer Service Intern

• Duration:

  12 Months ( extendable )

• Location:

  Vashere - Kalayn Mumbai and Ranjangaon, Pune

• Transport

  : Company Provides Transport + Canteen Facility

• Mode:

  Work from Office

• Working Days : 6 Days in week.

About the Role:

Customer Service Intern

Key Responsibilities:

• Assist Customer Account Representatives with daily tasks and customer interactions.
• Support order processing from entry to delivery and invoicing.
• Communicate effectively with customers via phone and email.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams (sales, supply chain, shipping) to ensure timely order fulfilment.
• Respond to customer inquiries regarding pricing, availability, and documentation.
• Participate in customer calls and meetings with sales representatives.
• Learn and apply company systems and ISO procedures.

What Were Looking For:

• Currently pursuing or recently completed a degree in Business, Commerce, or related field.
• Strong communication and interpersonal skills.
• Basic understanding of customer service principles.
• Proficiency in MS Office; familiarity with ERP systems is a plus.
• Eagerness to learn and contribute in a team-oriented environment.

Perks:

• Attractive stipend
• Company-provided transport and canteen facilities
• Exposure to global customer service practices