2 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
HIRING FOR ***CHENNAI LOCATION*** (Local candidates only)
Shipping - Customer Service Executive
Experience: 2+ years
Industry: Shipping / Logistics
Scope: Local & Global Operations
Role Purpose:
To handle customer interactions, respond to queries, provide shipment updates, and maintain strong customer relationships.
Key Responsibilities:
- Punch customer enquiries and share CBF
- Follow up with overseas agents for updates
- Update bookings in ICMS
- Coordinate with the documentation team for invoice generation
- Handle cross-trade shipment invoicing
- Manage ODC permissions with operations & pricing teams
- Track and update customers & S&M on shipment status
- Address queries, gather feedback, and improve service levels
***Knowledge of shipping line operations, documentation, and ODC handling ***
📧 Apply Now: shreya@nevoxel.com | 📱 WhatsApp: 7738484046
Nevoxel -Maritime Shore Recruitment
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