Customer Service Associate

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role for an Inbound Customer Service Representative located in Jaipur. The Inbound Customer Service Representative will be responsible for handling customer inquiries, providing support, resolving issues, ensuring customer satisfaction, and enhancing customer experience. Daily tasks include answering calls, responding to emails, updating customer records, and working closely with other team members to improve services.

Qualifications

  • Strong skills in Customer Service, Customer Support, and Customer Service Representatives
  • Experience in managing Customer Satisfaction and enhancing Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks and stay organized in a fast-paced environment
  • Proficiency in using customer service software and tools
  • Problem-solving skills and a proactive attitude towards customer issues
  • High school diploma or equivalent; additional qualifications in customer service is a plus

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