Customer Service Assistant

0 years

2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle customer calls from international regions with professionalism and empathy
  • Resolve queries related to products, services, or billing
  • Maintain accurate records of customer interactions using CRM tools
  • Escalate complex issues to relevant departments
  • Adapt communication style to suit diverse cultural backgrounds
  • Meet performance metrics like call quality, resolution time, and customer satisfaction

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

  • Health insurance
  • Paid time off

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8233354410

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