Customer Relationship Officer

As a Customer Relationship Officer at Zequin, a women-led startup dedicated to pioneering AI innovation, you will play a crucial role in managing business relationships and ensuring exceptional customer service. Your responsibilities will include handling customer inquiries, resolving issues efficiently, managing leads, utilizing marketing skills in EdTech related operations, and conducting visits to customer office premises for events and schedule management. Your role will require strong Business Relationship Management and Sales skills to foster positive relationships and drive sales. Excellent Communication and Customer Service skills will be essential in maintaining effective communication with clients. You should possess the ability to think strategically and effectively multitask in a fast-paced environment. A Bachelor's degree in Business Administration, Finance, or a related field is required for this full-time hybrid position located in Coimbatore. Experience in the EdTech or IT industry would be advantageous as you work alongside a team of AI experts to address complex challenges, unlock new opportunities, and contribute to the sustainable, technology-driven future that Zequin envisions. Join us in our mission to deliver cutting-edge AI solutions that automate, simplify, and enhance decision-making at scale.,