Customer Relationship Officer

0 - 3 years

1 - 2 Lacs

Posted:15 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description




Job Responsibilities

  • Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner.
  • Collect and analyze customer feedback to assess satisfaction levels and recommend improvements.
  • Collaborate with sales and marketing teams to design and implement customer engagement strategies.
  • Monitor customer account activities and ensure accounts are current and accurate to facilitate smooth service delivery.
  • Provide customers with information about new products and services, promoting upselling and cross-selling opportunities.
  • Conduct periodic reviews and assessments of customer accounts to identify areas for improvement and potential growth.
  • Prepare and present reports on customer relationship metrics and performance to management.
  • Participate in training and development programs to enhance product knowledge and customer service skills.
  • Maintain organized and accurate records of customer interactions and transactions.






Additional Details



Working Hours
9 Hours


Work Timing
10:00 AM-7:00 PM





Job Requirements



Gender
All


Qualification
Graduation (MBA/PGDM)





Interview Details



Priority
Only Relevant


Slot
It will be change with respect to availblity of HOD


Type
Face To Face





Requirements Documents & Assets


Document Or Assets Require Documents Aadhar card




Company Details





Client Of Cafyo

Automobiles | Raipur, CG





The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.




Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Cafyo Management Solution
Cafyo Management Solution

Staffing and Recruiting

Business City

RecommendedJobs for You