Customer Relationship Manager

Job Description

Job description Housiey ( A Key Mansions Pvt Ltd entity) is a proptech startup making India's home buying journey simplified. We aim to revolutionize the Indian real estate industry with the help of technology. Housiey is an ecosystem that enables buyers to make smart decisions & ultimately to buy their dream home with a unique, complete transparent & convenient way. We are a team of 350+ professionals with offices in Mumbai, Pune & Bangalore. Housiey on Yearly basis - - Sold properties worth 1080 Crores (2022-23) - Facilitate 15000+ Site Visits of the Home Buyers - 1500+ Apartments booked in 2022-23 - 1.50lakhs+ leads generated Job Description As a Customer Relationship Manager, you will play a pivotal role in cultivating and maintaining strong relationships with our valued customers. Your responsibilities will include: • Creating and maintaining comprehensive customer profiles and contacts to ensure personalized engagement. • Building effective relationships with key clients to maximize revenue and strengthen loyalty. • Participating in the development and execution of CRM strategies, such as communication plans, customer segmentation, and loyalty programs, to foster long-term customer engagement and retention. • Serving as the primary relationship manager and initial point of contact for all reward programs, negotiations, and communications. • Meeting with clients regularly and providing them with timely updates on their accounts and program status. Requirements: We are looking for candidates who possess the following qualifications: • Excellent communication skills to effectively interact with clients and internal teams. • Strong negotiation skills to secure favorable terms and agreements. • Ability to manage teams and multitask effectively in a dynamic environment. • Basic computer knowledge to navigate CRM systems and other relevant software. • Must own a two-wheeler for client visits and meetings. • If you are passionate about cultivating customer loyalty, driving referrals, and delivering exceptional service, we encourage you to apply for this exciting opportunity. Compensation - 1) Fixed Salary 2) Attractive Incentive -Only Female candidates are invited. (Max age 38)