Customer Relationship Executive- Voice Process

1 - 5 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for converting leads for the company through telephonic conversations. You will initiate sales with potential customers over the phone and gain a deep understanding of the company's services to identify how they can address gaps in customers" lives. Building strong relationships with both existing and potential customers will be a key aspect of your role. This will involve honing your telesales executive skills such as listening, empathy, and problem-solving. As a part of the tele team, you will be expected to comply with the company's rules and regulations while providing excellent customer support. Engaging customers by asking relevant questions and listening to their needs will be crucial in generating repeat sales. It will also be essential to stay updated on all services offered by the company and effectively communicate this information to customers. Additionally, you will be responsible for answering any questions customers may have about the services and meeting sales quotas. This is a full-time role with a 9-hour shift located in Bandra West, Mumbai. The job is a day shift position that requires in-person work.,

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