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Customer Relationship Executive - Operations - Foreign Exchange

Customer Relationship Executive - Operations - Foreign Exchange

Mumbai Rozgaar

2 - 7 years

3 - 5 Lacs

Pune

Posted:3 weeks ago| Platform:

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Skills Required

Customer Service Forex Forex Transactions Foreign Exchange Cash Handling Foreign Remittance Customer Queries Remittances Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle counter operations, including cash transactions.
Operate and manage FX Plus software for forex transactions.
Communicate with customers over the phone to address their queries.
Provide excellent client service by ensuring customer satisfaction.
Offer guidance on foreign exchange rates, policies, and regulatory requirements.

Preferred candidate profile

Fair communication skills in English (both written and verbal).
Proficient in operating a computer and using relevant software.
Strong numerical and analytical skills

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