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0 years

1 - 2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

1. Build and maintain strong relationships with customers

2. Handle customer inquiries and complaints

3. Provide timely and effective solutions to customer issues

4. Ensure customer satisfaction and loyalty

5. Follow up with customers for feedback and reviews

6. Collaborate with sales and service teams to improve customer experience

7. Maintain accurate records of customer interactions

8. Identify opportunities to upsell or cross-sell services/products

Skills:

1. Excellent communication and interpersonal skills

2. Strong problem-solving and conflict resolution skills

3. Ability to work in a fast-paced environment

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental Pay:

  • Performance bonus

Language:

  • English (Preferred)

Work Location: In person

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