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Amgen
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Customer Master Team Lead

Customer Master Team Lead

Amgen

7 - 8 years

30 - 35 Lacs

Hyderabad

Posted:6 days ago| Platform:

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Skills Required

Supply chain SAP Analytical Healthcare Team Leader Troubleshooting MS Office Oracle Continuous improvement Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Let s do this. Let s change the world. In this vital role you will take ownership of Customer Master data processes, ensuring the accuracy, consistency, and governance of critical data across the organization. This role will lead data validation, cleansing, and enrichment efforts, and collaborate with cross-functional teams to resolve complex data issues and drive process improvements. The Customer Master Team Lead will also oversee key performance metrics, ensure compliance with data governance standards, and lead data migration and integration initiatives.

Roles & Responsibilities:

Lead and manage day-to-day MDM operations, including data validation, cleansing, and enrichment processes
Oversee data governance practices, ensuring compliance with internal standards and regulatory requirements
Collaborate with cross-functional teams, including IT and business units, to resolve complex data issues and improve data workflows.
Implement and drive continuous improvements in MDM processes to enhance data accuracy, quality, and operational efficiency.
Lead data migration, integration projects, and system upgrades to ensure seamless data consistency across platforms.
Monitor and report on key performance indicators related to master data quality and operational success.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

Bachelor s in a STEM discipline and 7-8 years of experience in enterprise applications like SAP, and Oracle, proven experience in Customer Master data management and data governance
Proven experience preferably in healthcare or biotech supply chain
Proficient in MS Office, visualization tools like Spotfire, Tableau, Power BI
Strong analytical skills with the ability to collaborate cross-functionally and resolve data issues.
Experience in leading and handling successful teams

Preferred Qualifications:

Must-Have Skills:

Expertise in master data management processes and data governance
Solid understanding of SAP ECC and proven experience in data implementation/integration projects
Master data knowledge in the Customer Master domain, other domains such as Material and Production Master are a plus
Ability to lead and collaborate with cross-functional teams to set data strategy for a master domain(s) and drive prioritization across different projects and day-to-day operations
Strong understanding of data governance frameworks and regulatory compliance standards and regulations (e.g., GDPR, HIPAA, GxP).
Excellent problem-solving and analytical skills, with a focus on driving continuous improvement in data accuracy and quality

Good-to-Have Skills:

SAP S/4, SAP MDG, SAP TM

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

Soft Skills:

Excellent analytical and troubleshooting skills.
Strong verbal and written communication skills.
Ability to work effectively with global, virtual teams.
High degree of initiative and self-motivation.
Ability to manage multiple priorities successfully.
Team-oriented, with a focus on achieving team goals.
Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

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Customer Master Team Lead