Customer Integration / API / EDI Analyst

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The role of Customer Integration / API / EDI Analyst is to support customers in integrating their data systems with ERP systems. You will be responsible for supporting API integrations, configuring and maintaining customer/partner EDI communications, and providing other necessary integration data. You will collaborate with customers, third-party integrators, and internal departments to ensure seamless integration processes. Key Responsibilities: - Provide integration support for Vendors API, ensuring proper setup and use. - Analyze, design, and develop customer EDI integrations, including communication setup, map editing, and business rule processes. - Actively participate in team meetings, offering input on current issues/tasks and feedback on completed items. - Communicate effectively with team members, end users, and customers. - Monitor for errors within the EDI Package and work with customers on data integrity issues. - Document processes and process changes for reference. - Serve as a liaison between internal and external customers, providing answers to data questions and escalating items when necessary. Minimum Qualifications: - A.S. (Associate Science) in Information Technologies (graduated in 2021 or earlier), 2 years of experience with EDI data, or 2 years of SQL/Database experience. - Proficiency in database structure and ability to query database elements. - Strong ability to work both independently and in a team environment. - Effective time management skills. - Analytical mindset to solve problems efficiently. - Excellent written and verbal communication skills. - Strong interpersonal skills with end users, customers, and management. - Capability to explain IT terminologies to non-technical individuals. - Fluency in English. Preferred Qualifications: - Understanding of structured data formats such as XML/JSON. - Knowledge of Web Services/APIs (SOAP/REST) and database fundamentals including SQL querying and table updating. - Familiarity with EDI Translation Software and ARCESB B2B Integrator. - Experience with Transaction Sets: 810 (Invoice), 846 (Inventory Advice), 850 (Purchase Order), 855 (Purchase Order ACK), 856 (Advance Ship Notice). This position offers an exciting opportunity for individuals with a background in integration technologies to contribute to a dynamic team environment. The location of the job is in Ahmedabad, with working hours from 3:30 PM to 1:00 AM, five days a week.,

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