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Customer Experience Executive - Chennai

Customer Experience Executive - Chennai

Rentokil Initial

0 - 1 years

|

2 - 5 Lacs

Chennai

Posted:16 hours ago| Platform:

Apply

Skills Required

Service delivery Trend analysis Client engagement Customer handling Issue resolution Customer service Customer experience Individual Contributor Operations Customer Experience Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Rentokil PCI

About the Role:

The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required.
Keeps customers informed about th

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Rentokil Initial

Rentokil Initial

Pest Control and Hygiene Services

Camberley

over 39,000 Employees

389 Jobs

Key People

Andy Ransom

Chief Executive Officer
Derek Smith

Chief Financial Officer
David W. Lawson

Chief Operating Officer
Susan M. Whelan

Chief Human Resources Officer

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