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Customer Care Executive

Ramanani Cars Private Limited

0 years

0 Lacs

Coimbatore, Tamil Nadu

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Customer service English Microsoft Office Master's degree Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Executives to join our dynamic team and embark on a rewarding career journey Handling customer inquiries and resolving issues via phone, email, or chat Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints and escalating issues as needed Maintaining accurate and up-to-date customer records and documentation Processing orders, refunds, and exchanges as required Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers Conducting customer satisfaction surveys and gathering feedback to improve the customer experience Role: Customer Retention - Voice / Blended Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / BlendedEducation UG: Any Graduate PG: Any PostgraduateKey SkillsCustomer Care Executive Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Life insurance Provident Fund Schedule: Day shift Morning shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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Customer Care Executive