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Customer Care Executive

0 years

0 - 2 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for a Customer Care Executive to join our dynamic team in India. This role is ideal for freshers or entry-level candidates who are passionate about delivering excellent customer service and are eager to learn and grow within the company.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information about products and services to customers.
  • Handle customer complaints and resolve issues effectively.
  • Maintain customer records and update information in the database.
  • Collaborate with other teams to improve customer service processes.
  • Identify customer needs and suggest appropriate products or services.

Freshers Preferred

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