Customer Care Executive, Freshers, Kochi

Position: Customer Care Executive Location: Kochi, Kerala Languages Required: English, Hindi, Malayalam Gender: Open to both Male & Female candidates Salary: ₹20,000 – ₹25,000 per month Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats Resolve customer queries related to products or services Provide accurate information and timely solutions Maintain a positive and empathetic attitude toward customers Record and document customer interactions and transactions Follow up with customers when necessary to ensure resolution Requirements: Fluency in English, Malayalam, Tamil or Hindi is mandatory Minimum 6 months to 1 year of experience in customer service preferred (freshers can also apply) Good interpersonal and communication skills Basic computer knowledge (MS Office, CRM software) Ability to work in a fast-paced environment Willingness to work in shifts if required Interested candidates are requested to share your updated resumes to mdjinitha@affable.in Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9995370530