Posted:2 days ago|
Platform:
On-site
Full Time
· Manage incoming phone calls
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Take the extra mile to engage customers
Skills required -
· Proven customer support experience or experience as a Client Service Representative
· Track record of over-achieving quota
· Strong phone contact handling skills and active listening
· Familiarity with CRM systems and practices
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skills
· Ability to multi-task, prioritize, and manage time effectively
Graduate
Whatsapp CV - 7838316259
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Education:
Language:
Location:
Work Location: In person
Speak with the employer
+91 7838316259
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