Posted:4 weeks ago|
Platform:
On-site
Full Time
Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats with professionalism. Resolve product/service-related inquiries efficiently and accurately. Maintain a high level of customer satisfaction through timely and effective communication. Document customer interactions and update records in the CRM system. Collaborate with internal teams to ensure smooth issue resolution. Requirements: Strong verbal and written communication skills in [specify languages, e.g., English, Hindi, etc.]. A customer-first mindset with a pleasant and empathetic tone. Basic computer proficiency and familiarity with CRM tools. Ability to multitask and manage time effectively. Prior experience in a customer service or call center role is a plus. Why Join Us? Friendly and supportive work environment Career growth opportunities Comprehensive training and onboarding Performance-based incentives To Apply: Send your resume to Fermex.hra2@gmail.com or +917888780061. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Morning shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7888780061
Fermex Solutions LLP
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