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0.0 - 3.0 years
0 Lacs
chennai, tamil nadu
On-site
The Transaction Services Supervisor is an intermediate management position where you will be leading and supervising a medium-sized unit of support employees in collaboration with the Transaction Capture team. Your main goal in this role is to enhance processes, interpret data, generate reports, and reduce bank risk by ensuring compliance with audit and control policies. Your responsibilities will include providing support to various departments such as Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, and Foreign Exchange. You will also be supervising a small team of clerical support employees involved in routine clerical or processing tasks. Additionally, you will be expected to solve non-routine transaction issues, recommend new work procedures with broader impacts, and assess risks when making business decisions. To excel in this role, you should possess 0-2 years of experience in a related field, a relevant degree or equivalent qualification, and the ability to work efficiently under pressure and meet deadlines. Strong written and verbal communication skills, attention to detail, and intermediate problem-solving abilities are key qualities that you should demonstrate consistently. Your educational background should include a Bachelor's degree or equivalent experience. This is a full-time position within the Operations - Transaction Services job family, specifically under Transaction Capture Services. If you require any accommodations due to a disability to use our search tools or apply for a career opportunity, please review the Accessibility at Citi policy. For additional information on Citigroup's EEO Policy Statement and the Know Your Rights poster, feel free to access the provided resources.,
Posted 1 day ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
The Applications Development Group Manager is a senior management position where you will be responsible for leading a team to establish and implement new application systems and programs in coordination with the Technology Team. Your main goal will be to drive applications systems analysis and programming activities. Your responsibilities will include managing multiple teams of professionals to achieve goals, conducting personnel duties such as performance evaluations and hiring, providing strategic influence over resources and budget management, ensuring procedures are followed, integrating knowledge of applications development with technology function, and making evaluative judgments in complex situations. You will also be required to influence and negotiate with senior leaders, assess risks in business decisions, and oversee compliance with laws and regulations. Additionally, you should have a good understanding of how Performance Engineering integrates within the technology function. To qualify for this role, you should have at least 10 years of relevant experience in applications development and management, experience in managing global technology teams, working knowledge of industry practices, and excellent written and verbal communication skills. Education requirements include a Bachelor's degree or equivalent experience, with a Master's degree preferred. Additional technical certifications such as SRE, Public Cloud, Chaos Engineering, Splunk, AppD, and Mongo DB are also preferred. This is a full-time position in the Technology Job Family Group, specifically in the Applications Development Job Family. If you require a reasonable accommodation due to a disability to apply for this opportunity, please review the Accessibility at Citi information. You can also refer to Citis EEO Policy Statement and the Know Your Rights poster for more details.,
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
chennai, tamil nadu
On-site
The Transaction Svs Supervisor is an intermediate management position responsible for leading and supervising a medium-sized unit of support employees in coordination with the Transaction Capture team. Your main objective in this role is to improve processes, interpret data, prepare reports, and minimize bank risk by ensuring adherence to audit and control policies. Your responsibilities will include providing support to various financial services such as Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc. You will be supervising a small team of clerical support employees engaged in routine clerical or processing tasks. Additionally, you will be expected to solve non-routine transaction issues, recommend new work procedures with potential broader impact, and assess risk when making business decisions. To excel in this role, you should have 0-2 years of experience in a related field, a relevant degree or equivalent qualification, and the ability to work under pressure and manage deadlines. Strong written and verbal communication skills, attention to detail, and intermediate problem-solving abilities are essential for success in this position. You will be required to work in a fast-paced environment, consistently demonstrate clear and concise communication, and uphold high ethical standards in decision-making. It is crucial to analyze information effectively, ensure task quality, and drive compliance with laws, rules, and regulations to safeguard Citigroup's reputation, clients, and assets. Education: - Bachelor's degree/University degree or equivalent experience If you are a person with a disability and require accommodations to use our search tools or apply for a career opportunity, review the Accessibility at Citi policy. For more details on Citigroup's Equal Employment Opportunity Policy and your rights, refer to the EEO Policy Statement and Know Your Rights poster.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
The Customer Service Senior Analyst position at our organization is an intermediate-level role aimed at assisting clients with resolutions and support in collaboration with the Customer Service team. The primary objective of this position is to address external customer issues effectively and provide continuous customer service support. As a Customer Service Senior Analyst, your responsibilities will include managing a portfolio of high-profile clients, acting as the main point of contact for queries, and engaging to understand client service needs and gaps. You will collaborate with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations. Ensuring timely and accurate execution of transactions, identifying and implementing process improvements, and testing new features/functions are also key aspects of this role. Additionally, you will be responsible for performing regulatory, audit, and control assessments, creating reports for internal and/or external distribution, contributing to short and long-term projects, and engaging with global partners as needed to meet client requirements. It is crucial to appropriately assess risk in business decisions, with a focus on safeguarding Citigroup's reputation, clients, and assets by ensuring compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment in personal behavior, conduct, and business practices. Furthermore, you will be expected to escalate, manage, and report control issues with transparency. The ideal candidate for this role should have 5-8 years of previous cash management and financial services experience. Clear and concise written and verbal communication skills, aptitude for utilizing reporting tools and applications, proven organizational skills, and the ability to drive results in a fast-paced, goal-oriented environment are essential qualifications. A Bachelor's degree/University degree or equivalent experience is required for this position. This job description offers a comprehensive overview of the role's responsibilities and qualifications. Other job-related duties may be assigned as necessary. Citi is an equal opportunity and affirmative action employer, and we encourage all qualified interested applicants to apply for career opportunities. If you require a reasonable accommodation to use our search tools and/or apply for a career opportunity due to a disability, please review Accessibility at Citi. This job falls under the Job Family Group: Customer Service and the Job Family: Institutional Customer Service. It is a full-time position.,
Posted 6 days ago
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