3 Computer Applications Jobs

Profile Summary: We are looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with servicing the company's client base Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints Utilize computer applications to provide professional service Primary Job Responsibilities: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients, and vendors, and escalates areas of concern to the appropriate supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information, and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by management Education and Essential Experience: 6 months BPO or travel experience Bachelor's degree or undergraduate dropouts Excellent written and spoken communication, business technical writing Computer skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment (Voice & Chat/Email) Key Enablers: Strong process orientation High energy, high integrity & work ethics Strong interpersonal skills & ability to communicate effectively Strong problem-solving skills Accolades: We train new joiners on GDS (Amadeus)

Name of the Post:- Project Research Scientist-II (Non-Medical) Consolidated Remuneration :- Rs. 67000 + 8 % HRA per month Essential qualification : 1st class Post graduate Degree in Public Health / Epidemiology/Life Sciences/Biotechnology/Microbiology/Biochemistry/Pharmacology from a recognized university with 3 years experience. 2nd class Post graduate Degree in Public Health/ Epidemiology/Life Sciences/Biotechnology/Microbiology/Biochemistry/Pharmacology from a recognized university + Ph.D degree in relevant subjects from a recognized university with 3 years experience. Duration :- Initially for One year and further extension may be given based on the performance and availability of funds Desirable : - Candidates with BDS/BAMS/BHMS with MPH degree Laboratory research experience for MSC, PhD candidates Experience of community-based research projects in tribal/rural area Knowledge of Computer Applications and data analysis, report writing and scientific publications Job responsibilities :- To provide assistance to Nodal Officer, MRHRU Vani for implementation of research projects To assist Nodal Officer in preparation of ethics documents, reports and publications To coordinate with NIRRCH, state health department, Nashik Division and GMC Dhule for administrative, scientific activities of MRHRU Vani Coordination of Hematology and Nutrition OPD at MRHRU Vani Data management and analysis Supervision of MRHRU project staff Regular monitoring visits to study sites under MRHRU Vani Facilitating administrative and logistics requirements for smooth functioning of MRHRU Any other work as instructed by the Nodal Officer, MRHRU Vani Age Limit:- 40 Years Place of Posting : - Model Rural Health Research Unit (MRHRU) Vani, Taluka Dindori, District Nasik, Maharashtra (The Project Research Scientist-II will have to work at ICMR-NIRRCH Mumbai as well as MRHRU Vani)

What Youll Do Effectively communicate with clients, internal project teams, and senior stakeholders to understand their challenges. Collaboratively drive our knowledge services strategy and provide timely updates on developments, whether weekly, monthly, or as required ; Leverage data analysis , user research, benchmark ing, metric reporting and consistent content audi ts to enhance content quality and address key areas of enhancement ; Craft reusable templates, best practices, training manuals, and SOPs; mentor and coach client, project teammate , and junior members ; Supervise content acquisition, integration , over all knowledge lifecycle management and formulation of governance framework while ensuring timely and high-quality outcomes ; Lead secondary research on companies (business models, SWOT, M&A , etc.) and market insights (industry growth, trends, challenges). Utilize specialized databases such as Evaluate Pharma, Adis, and Nexis for in-depth analyses ; Assist teams in crafting actionable strategies based on industry/market analyses. Collaboratively determine project scope and link research to overarching business challenges ; Ensure all information meets high-quality standards while respecting both short and long-term business objectives and deadlines, complemented by conducting QC checks on outgoing deliverables . What Youll Bring A track record in research and knowledge services, ready to support diverse ZS practice areas and project teams ; 36+ months of relevant knowledge services experience in IT/Consulting companies ; An academic background in life sciences, biotechnology, or related disciplines such as B.sc (life sciences; bioscience), B. Pharma, or an MBA F ; Experience in working on databases like Evaluate Pharma, Adis, Avention , Datamonitor , Nexis etc ; Proficiency in computer applications, including MS Office, with an interest in Enterprise application/BI tools ; Fluency in English with strong verbal and written communication abilities . Additional Skills: Ability to navigate and excel in dynamic and less structured work settings ; Professional experience in diverse, multi-national settings ; Proactive, i dentifies opportunities/challenges and takes initiative .