Community Engagement Specialist

EC-Council is hiring!

C

Hyderabad, India Onsite working

EC-Council

Position Overview:

Key

• Community

  Management

  s

  Relationship

  Building

• Serve as the primary point of contact for all advisory group members.
• Build, nurture, and maintain strong relationships with stakeholders, including subject matter experts, industry leaders, and senior professionals.
• Develop onboarding materials and engagement plans to ensure a seamless and rewarding experience for members.

• Meeting

  Planning

  &

  Facilitation

• Organize and facilitate advisory group meetings, including scheduling, agenda development, logistics, documentation, and follow-ups.
• Capture insights and feedback from advisory groups and coordinate with internal teams to ensure appropriate action and integration into organizational strategies.

• Engagement

  Strategy

  s

  Communication

• Design and implement engagement strategies to foster active participation and long-term involvement.
• Create regular updates, newsletters, and personalized communications to keep members informed and connected.
• Develop surveys and feedback tools to measure member satisfaction and identify areas for improvement.

• Content

  s

  Knowledge

  Management

• Maintain records of meetings, member feedback, and action items.
• Manage and update community platforms, databases, and CRM tools.
• Support the development of reports, presentations, and other materials using insights gathered from advisory groups.

• Collaboration

  s

  Cross-Functional

  Support

• Partner with marketing, product, program, or executive teams to leverage advisory group input into larger initiatives.
• Advocate for the needs and voices of advisory group members within the organization.

Qualifications:

• Bachelor's degree in Communications, Public Relations, Marketing, Nonprofit Management, or related field.
• 3-5 years of experience in community engagement, stakeholder relations, program coordination, or similar roles.
• Prior experience managing advisory boards, member councils, or stakeholder groups is highly preferred.
• Exceptional interpersonal and communication skills written, verbal, and virtual.
• Strong organizational skills with the ability to manage multiple priorities and stakeholders.
• Proficiency with CRM, community platforms, collaboration tools (e.g., Zoom, MS Teams, Slack, HubSpot, Salesforce).
• Ability to work independently and collaboratively in a fast-paced environment.
• High emotional intelligence, diplomacy, and professionalism when dealing with senior- level professionals.

Preferred

• Experience in a membership-based organization, certification body, nonprofit, or professional association.
• Background in strategic facilitation or stakeholder engagement frameworks.
• Familiarity with engagement metrics, feedback collection tools, and data storytelling.

What

• A collaborative and mission-driven work environment
• Opportunity to engage with influential industry leaders
• Professional development opportunities
• Competitive salary and benefits package

Additional Information:

We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work

.

EC-Council is committed to working with and providing reasonable accommodation to

individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you.

To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country.

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