26 Commercial Director Jobs

As a Business Development and Commercial Director in India, you will play a pivotal role in driving the strategic growth of the organization by identifying new business opportunities, expanding market presence, managing key client relationships, and leading business development teams across India. Your strong leadership skills, strategic thinking, and market insight will be crucial in driving revenue through high-level partnerships and new business channels. Your primary accountability will be setting the strategic direction and regional commercial performance in support of Business Group GMs in various sectors. You will act as the senior leader for Orbia Fluor and Energy Materials (OFEM) in India, providing strategic direction and leadership to the organization and its employees. Key Responsibilities: - Take charge of the S&OP process for the region and serve as the country/regional leader for India. - Represent regional interests by effectively communicating issues, challenges, opportunities, and successes. - Lead the development and execution of the company's business development strategy to align with organizational goals. Your role will involve developing and implementing business strategies to achieve growth objectives in India, fostering relationships with key customers and partners, driving revenue growth, and negotiating significant deals. You will also collaborate with BU General Managers, Regional leaders, and Global Support Functions to ensure strategic objectives are met, foster stakeholder relationships, and identify collaboration opportunities in the Indian Fluorochemical market. You will provide insights and guidance on global initiatives, aligning regional activities with corporate objectives, fostering a culture of collaboration and excellence, and offering actionable insights to drive business innovation. Additionally, you will champion high-impact projects, negotiate strategic partnerships, and oversee project management activities. What We're Looking For: - Education: Masters degree in business administration or a scientific discipline. - Experience: 10+ years in the process industry, with a preference for fluorochemical sector experience in India. - Skills & Attributes: Strategic vision, negotiation skills, communication skills, stakeholder management, and ability to operate in complex environments. Joining us offers a rare opportunity to shape the regional future of a global industry leader, work on innovative and sustainable initiatives, and influence the strategic growth of the dynamic sector in India. As a senior leader at Orbia, you will impact business success and contribute to shaping the future of the industry and community. Please note that this position does not offer relocation assistance, and candidates must be able to commute or relocate at their own expense.,

The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotels continued profitability, ensuring the hotels revenue and profit, and guest satisfaction to meet or exceed the standard requirements. Develop the hotels annual / quarterly / monthly budget forecast and work plans, implementing them effectively. Participate in developing and implementing hotel and departmental policies and regulations. Develop marketing strategies and promotion plans to adjust to the market situation in real time. Supervise and drive the progress and implementation of marketing plans. Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. Monitor and evaluate current initiated marketing activities and market dynamics. Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. Conduct regular market research and obtain information about competitors. Set pricing strategies and sales targets for the hotel. Manage special projects and other related businesses. Ensure efficient use of departmental resources. Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. Ensure that department staff are clear about the responsibilities assigned to them. Take immediate corrective action when the interests of the department or hotel are jeopardized. Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. Manage departmental expenses and budgets. Prepare a forecast of the departments monthly expenses and submit it to the hotel on the scheduled date. Control departmental costs in accordance with hotel policies to avoid waste. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Ensure the filing of departmental documents and related information. Maintain communication with all operating departments within the group to maximize sales opportunities. Promote hotels in relevant industries at home and abroad. Actively participate in sales activities initiated by Hilton. Organize promotional trips for target markets. Maintain good relationship and communication with target markets at home and abroad. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. Adhere to hotel safety policies, emergency rules and procedures. Ensure employees fully understand and follow the contents of the employee handbook. The department reserves the right to change or supplement the job description if necessary. Perform any other reasonable duties assigned. What are we looking for A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

A General Manager with Hilton Garden Inn and Suites is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures. What will I be doing As the General Manager, you will be responsible for performing the following tasks to the highest standards: Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Lead in all aspects of business planning, manage key hotel issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotel and Hilton. Agree financial targets with Senior Management team and ensure they are kept up to date with on-going financial information. Deliver set goals for hotel budgets and set other short- and long- term strategic goals for the hotel. Provide effective leadership to hotel team members. Comply with and exceed Hilton Brand Service Standards. Ensure costs are controlled and revenue opportunities are effectively sourced and delivered. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Ensure coaching activities are provided as required in order to develop team members potential and departmental succession plans are in place for the hotel, improving Team Member turnover figures. Hold regular briefings and communication meetings with the HOD team. Ensure 2-way communication processes with team members are set up and work effectively and respond to viewpoint feedback in order to address colleague issues and achieve targets. Respond to audits to ensure continual improvement is achieved and compliance with all statutory requirements. Communicate regularly with owner s representatives, provide them with required formal reports and builds a cordial relationship directed towards a mutually beneficial on-going association. Communicate Hilton s mission and strategy throughout the business. Achieve QA targets, maintain and improve GSTS results. Manage the integration of IT initiatives. Ensure accurate forecasting, predicting potential highs and lows in business and initiate necessary changes. Analyze variances and initiate appropriate action plans. Implement capital expenditure decisions in line with business performance. Manage cash flow, assets and costs to optimize profit conversion and deliver against the plan. Keep up to date with global trends and developments in business, the economy and technology. What are we looking for A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Degree or diploma in Hotel Management or equivalent. 10 years related work experience. Experience as General Manager or Director of Operations within a similar quality hotel. Possess strong commercial acumen, with experience in increasing profitability. Experience in managing budgets, revenue proposals, and forecasting results in a similar sized property. Possess excellent leadership and communication skills, persuasive and assertive in negotiations. In-depth knowledge of the hotel / leisure / service sector. Use customer feedback to activate long-term improvements in products and services. Communicate clearly and concisely, both verbally and written, displaying confidence in communication to a wide range of audiences. Able to present information in a professional and open manner. Invest time in building valuable business relationships with people e.g., colleagues, customers and owners. Diplomatic in difficult situations and able to build trust. Approachable and shows empathy towards colleagues and customers. Adaptable to multiple styles and aware of cultural differences. Able to consider a wide range of alternatives when making decisions and willing to commit to firm, unambiguous and sound decisions. Entrepreneurial, continually spot opportunities to increase revenue or reduce costs in the context of a changing business environment. Understand that financial success is underpinned by a balanced approach to the business through focus on quality, people and customers. Establish a clear long-term vision through an understanding of the local marketplace / business plan and in the context of company-wide objectives. Has the tenacity to achieve challenging targets, does not give up when faced with setbacks, remains calm and focused under time pressure and when dealing with difficult or confrontational situations

What will I be doing As the General Manager , you will be responsible for performing the following tasks to the highest standards: Leadership and Culture : Recognize and exemplify Hilton's brand culture and values daily. Lead the hotel team to achieve key performance indicators including profitability, revenue growth, guest satisfaction, and team member engagement. Strategic Planning and Execution : Develop and implement the hotel's annual, quarterly, and monthly budgets, forecasts, and operational work plans. Set and deliver achievable short- and long-term strategic goals aligned with Hilton's overall business objectives. Operational Excellence : Lead all key property issues including capital projects, refurbishments, and service enhancements. Ensure the hotel operates to Hilton's brand standards and complies with all legal, hygiene, and safety requirements. Financial Performance : Manage the ongoing profitability of the hotel, ensuring financial targets are consistently met or exceeded. Make strategic decisions that are in the best interest of both the hotel and Hilton. Team Leadership and Development : Lead and develop the hotel's Executive Team, including the Director of Operations, Director of Finance, Director of Human Resources, and Commercial Director. Drive career progression, effective succession planning, and team member engagement. Conduct regular briefings and communication meetings with Heads of Department (HODs) to align on goals and initiatives. Stakeholder Relations : Maintain regular communication with the property owner to ensure transparency on hotel operations and foster a strong partnership. Build and maintain a strong public image for the hotel, fostering positive relationships within the community and industry. Continuous Improvement : Respond to internal and external audits to drive continual operational and service improvement. Contribute to the development and implementation of innovative solutions to business challenges. Hilton Standards and Compliance : Ensure that all Hilton brand standards are consistently met or exceeded. Fulfill all duties and responsibilities assigned by Hilton and comply with Hilton policies and procedures. What are we looking for A General Manager serving Hilton Brands is always working on behalf of our Guests, Owners, and Team Members. To successfully fill this role, you should demonstrate: Proven experience in leading hotel operations at a senior level. Strong commercial and financial acumen. Excellent leadership, communication, and interpersonal skills. A passion for delivering exceptional guest experiences and leading high-performing teams. Strategic thinking combined with strong operational and business planning capabilities. Strong relationship management skills with internal and external stakeholders. Full compliance with regulatory standards and Hilton operational policies. Adaptability, resilience, and the ability to work in a dynamic environment.

The Hotel Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability. The role will lead a team of highly experienced senior executives including Director of Operations, Front Office Manager, Executive Housekeeper, Director of Culinary, Chief Engineer, Director of Food and Beverage, Cluster Director Security. As a team, he / she will build and maintain a good public image for the hotel and achieve an esprit de corps amongst team members. What will I be doing As the Hotel Manager, you will be responsible for performing the following tasks to the highest standards: Assist the General Manager in all activities and functions relating to the day-to-day operation of the hotel. Finish relevant work assigned by the General Manager. Deputize the General Manager in his / her absence. Recognize Hiltons brand culture and live Hiltons values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which includes hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotels operating conditions and it is satisfied with the hotels operation. Perform all relevant requirements and tasks of Hilton. What are we looking for A Hotel Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

What will you be doing As a Sales Manager , you will work closely with the Director of Sales to lead and supervise the Sales Team. Your role will involve overseeing the negotiation, coordination, and successful handling of Corporate, FIT, M.I.C.E., Social, and Tour Travel events, among others. You will help maximize business opportunities and ensure the highest service standards by carrying out the following responsibilities: Sales Targets & Plans : Achieve sales targets and related tasks as set by the hotel, developing and gaining approval for sales plans from the Director of Sales or Commercial Director. Customer Relationship Management : Establish and maintain strong relationships with customers, ensuring their needs are met and information is updated regularly. Hotel Product Knowledge : Be fully familiar with the hotel's offerings, including rooms, catering, banquets, and other services, and promote them to clients effectively. Sales Activities : Engage in telephone sales, face-to-face visits, and other forms of outreach to understand customer needs and drive sales. Quotations & Contracts : Produce quotes, send contracts to clients, and follow up promptly to ensure business is confirmed. Hotel Reservations & Event Coordination : Manage the reservation system to book rooms, banquet venues, and event spaces, and ensure all relevant departments are informed of bookings through timely work orders. Customer Feedback : Actively listen to and address guest feedback and complaints to improve customer satisfaction. Market & Competitor Insights : Collect and share market and industry information with the Sales team to capture business opportunities and keep abreast of competitor offerings. VIP & Key Customer Engagement : Welcome key customers, team leaders, and VIPs to the hotel to ensure a smooth and positive experience. Team Leadership & Training : Motivate and train team members to achieve sales goals, ensuring they perform effectively. Collaboration with Operations : Ensure smooth communication between the Sales and Operations teams through regular meetings and follow-up on events, especially for banquets or meetings. Marketing & Development : Contribute to the development of marketing plans and collaborate to achieve budget goals. Special Projects : Take on special tasks and projects, such as designing new hotel products based on market demand and ensuring related publicity and sales efforts are in place. Customer Experience & Team Building : Organize customer experience events and team-building activities for important or potential clients to maintain and build relationships. Source City Analysis : Regularly analyze the composition of tourist source cities and develop expansion plans to enhance sales channels. What are we looking for To be successful in this role as a Sales Manager at Hilton, you should: Customer-Centric Approach : Always prioritize the needs of your clients and maintain strong, lasting relationships. Sales Expertise : Demonstrate the ability to meet and exceed sales targets, using your product knowledge and communication skills to close deals. Leadership Skills : Be able to lead, motivate, and train your team to perform at their best, while fostering a collaborative working environment. Market Insight : Stay informed about industry trends, competitor activities, and customer preferences to identify new business opportunities. Excellent Communication Skills : Be an effective communicator with both internal teams and external customers, ensuring clear, consistent information is shared. Strong Organizational Skills : Manage multiple tasks and priorities efficiently, ensuring smooth operations for both your team and the hotel. Proactive & Results-Oriented : Take initiative in driving sales and managing relationships, always aiming for high performance and success. This position requires a dynamic, goal-oriented individual who thrives in a team environment, is eager to take on new challenges, and is committed to achieving sales targets while maintaining the Hilton standards of excellence.

What will you be doing As the Sales Manager , you will play a critical role in leading and supervising the Sales Team to ensure the successful promotion and sales of all hotel products, including rooms, catering, banquets, and more. You will manage Corporate, FIT, M.I.C.E., Social, and Tour Travel events, ensuring the department operates smoothly and efficiently. Your primary responsibilities include: Sales and Promotion : Responsible for the promotion and sales of all hotel products. Develop and implement sales plans with the approval of the Director of Sales or Commercial Director. Target Achievement : Meet and exceed sales targets and related tasks set by the hotel, contributing to revenue growth. Customer Relations : Develop and maintain strong relationships with customers in your designated region or industry. Understand their needs through direct communication (telephone, face-to-face visits, etc.), and translate these into sales opportunities. Quotations and Contracts : Efficiently produce quotations, send contracts to customers, and follow-up promptly to secure bookings. Hotel Operations : Utilize the hotel reservation system to book rooms, banquet venues, and other services. Ensure that relevant departments receive the necessary work orders for seamless execution. Client Engagement : Organize hotel tours for potential clients and provide detailed information to clients, helping them make informed decisions. Competitor Analysis : Collect and analyze market and industry information, including competitor product offerings, customer feedback, and promotional activities. Share this data with the Sales team to stay competitive and capture new business. Client Welcome : Welcome key customers, team leaders, and VIPs during their visits to the hotel, ensuring they receive top-notch service. Team Management : Motivate and train the Sales team, ensuring that all employees perform well and align with department goals. Provide guidance and supervision as needed. Cross-Department Coordination : Ensure effective communication between the Sales team and the hotel Operations team. Assist in coordinating events and follow-up on banquet or meeting operations. Revenue Forecasting : Maximize sales opportunities and accurately forecast team and banquet revenue, ensuring financial goals are met. Marketing Plans : Actively participate in developing marketing strategies and collaborate with the team to achieve set budgets. Customer Experience : Organize customer experience events and team-building activities for key or potential clients to strengthen relationships and foster loyalty. Strategic Development : Regularly analyze the composition of tourist source cities and create development plans to expand market reach. What are we looking for To successfully fill this role, you should maintain the following qualities and skills: Sales Experience : Previous experience in a sales role, preferably in the hospitality or related industry. Market Knowledge : Strong understanding of the competitive landscape, including key customers, promotional activities, and industry trends. Communication Skills : Excellent verbal and written communication skills, with the ability to interact with clients, senior management, and team members effectively. Leadership : Ability to motivate, train, and manage a sales team, ensuring high performance and alignment with hotel goals. Negotiation Skills : Strong negotiation skills, with the ability to secure deals that benefit both the client and the hotel. Organizational Skills : Strong organizational and time-management skills, able to manage multiple projects and priorities effectively. Goal-Oriented : Proven track record of achieving sales targets and maximizing revenue. Problem Solving : Ability to handle guest feedback and complaints, finding effective solutions that enhance customer satisfaction. Team Player : Ability to collaborate with other hotel departments to ensure seamless service delivery for clients. This role requires a proactive individual with a passion for sales, customer service, and achieving business results. You should be driven, results-oriented, and capable of leading a team while maintaining strong client relationships.

The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotels continued profitability, ensuring the hotels revenue and profit, and guest satisfaction to meet or exceed the standard requirements. Develop the hotels annual / quarterly / monthly budget forecast and work plans, implementing them effectively. Participate in developing and implementing hotel and departmental policies and regulations. Develop marketing strategies and promotion plans to adjust to the market situation in real time. Supervise and drive the progress and implementation of marketing plans. Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. Monitor and evaluate current initiated marketing activities and market dynamics. Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. Conduct regular market research and obtain information about competitors. Set pricing strategies and sales targets for the hotel. Manage special projects and other related businesses. Ensure efficient use of departmental resources. Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. Ensure that department staff are clear about the responsibilities assigned to them. Take immediate corrective action when the interests of the department or hotel are jeopardized. Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. Manage departmental expenses and budgets. Prepare a forecast of the departments monthly expenses and submit it to the hotel on the scheduled date. Control departmental costs in accordance with hotel policies to avoid waste. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Ensure the filing of departmental documents and related information. Maintain communication with all operating departments within the group to maximize sales opportunities. Promote hotels in relevant industries at home and abroad. Actively participate in sales activities initiated by Hilton. Organize promotional trips for target markets. Maintain good relationship and communication with target markets at home and abroad. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. Adhere to hotel safety policies, emergency rules and procedures. Ensure employees fully understand and follow the contents of the employee handbook. The department reserves the right to change or supplement the job description if necessary. Perform any other reasonable duties assigned. What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, beh

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Cluster Revenue Manager is responsible for meeting, exceeding and maximizing the revenue potential goal of the hotel, maximizing occupancy / room rates at all times, implementing an effective rate structure and maintaining a consistently high standard of operation and customer service within the group and individual Reservations department. This role has a direct line of authority over all Reservations Sales Agents within the hotel and a liaison role with Sales and all other departments. What will I be doing As the Assistant Revenue Manager, you will be responsible for performing the following tasks to the highest standards: Ensure successful commercial strategy is laid out in terms of hotel product (rooms, banquet, restaurants) availability. Adjust strategy according to market trend to achieve a maximization of rooms sales and revenue for the hotel. Assist the Commercial Director to finish all departments revenue budgets. According to hotel reservations, complete the weekly and monthly rolling forecast. Organize the weekly revenue meeting, making sure all sales strategies are executed and supervise sales and marketing actions. Ensure that the department operates with a sales attitude and all personnel are aware of sales opportunities within the hotel that will assist with the maximization of revenue. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Apply an aggressive overbooking policy and educate team to accept through benefits of results achieved, adhering or escalating to the Regional Revenue Manager if overbooking decisions are too soft or aggressive. Maintain a consistent selling strategy across IDeaS Yield, Fidelio Front Office, Delphi and HILSTAR, ensuring maximum use of availability controls in all systems. Maintain accurate ongoing records of controls applied to all systems. Evaluate the daily revenue and market confidence, giving suggestions of price and strategy adjustments to the Commercial Director. Ensure that all revenue opportunities in Fidelio Front Office & MICROS, Hilstar, HRW & GDS, etc. are exploited by developing and maintaining knowledge of the systems and the commercial application of them. Audit operating standards and procedures in the Reservations and Group & Tour departments to ensure that they comply with company practices. Ensure that accurate advance booking count and forecasting are carried out. Ensure effective room price system and accurate room price database. Carry out all interviews for department team members, ensuring that departmental orientation is carried out for new members of the team, supervise trainings, training schedules, records and corrective /re-training. Ensure all department members benefit from work trackers and department meetings. Implement a full training plan within the Reservations team to develop all personnel to their full potential. Conduct annual appraisals with all team members as means of development and actively develop team members skills and performance through coaching and training. Schedule annual leave during low demand periods to maximize payroll savings. Monitor manual or automated yield systems and validate that yield actions are consistent with both property and market conditions, escalating any concerns to the Regional Revenue Manager. Complete and analyze month-end / quarter-end and year-end reports. Adhere to departmental operating expenses as laid out in the plan / forecast. Comply with all company policies relating to rate and space decisions. Comply with all systems and procedures laid down by the Director of Sales & Marketing / Director of Business Development. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

The Assistant Director of Sales oversees day to day Sales efforts of the Senior Sales Managers, Sales Managers and Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the marketing plan under the general guidance and supervision of the Commercial Director and in keeping with the delegation of authority. What will I be doing As the Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: Participate in the development and execution of the hotel marketing plan. Complete relevant courses of Hilton University on time and ensure to pass the test. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits, other forms and achieving sales. Produce quotations efficiently, sending contracts to customers and following up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send teamwork order promptly, and ensure the relevant departments receive the relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmation. Understand and be familiar with all product information of the competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and promptly feedback to the Commercial Director / Director of Sales. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Manager or Director of Sales as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Assist the Director of Sales to organize regular meetings, ensure effective communication between the Sales team and the hotel Operations team, assisting the Banquet and Catering Sales department or Operations department in following-up on events occurring during banquets or meetings. Assist the Director of Sales to complete relevant parts of the department budget, and actively participate in the development of forecasting and marketing plans. Provide regular training to employees to ensure that the team is familiar with hotel products and processes and can efficiently explore customer needs and provide professional customized services. Regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? An Assistant Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: Volunteer to provide unparalleled hospitality. Integrity: Do what you should do all the time. Leadership: Strive to be a leader in both your industry and your community. Teamwork: Actively promote teamwork spirit in all work. Ownership: take responsibility for your actions and make decisions. Now: Operate with urgency and discipline. Junior College degree. 5 years or above hotel sales and related experience. Good English and Chinese reading and writing skills to meet business needs. Good communication skills and can work under strong pressure. Understand local customers and have strong market analysis ability. Have certain customer resources and able to lead by example. Good organization and presentation skills. What will it be like to work for Hilton?

The Sales Executive implements all sales activities in his / her area of responsibility and assists the Sales Manager in handling groups less than 10 guestrooms as well as the in-house catering, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Commercial Director. What will I be doing? As the Sales Executive, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Receive and understand hotel product knowledge and related activities. Implement all sales action plans related to his / her market area as outlined in the marketing plan. Establish and maintain files on major active accounts within his / her market areas. Promote and produce sales leads for other Hilton hotels. Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas. Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups. Meet and welcome some top key accounts, group organizers and VIP guests upon check-in. Disseminate sales related information to other departments as appropriate. Attend all pre-conference meetings as required, arranged by the Banquet Sales department and assist in the preparation of post-conference reports. Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. Establish and maintain effective team member relations. Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members. Perform related duties and special projects as assigned. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

The Sales Executive implements all sales activities in his / her area of responsibility and assists the Sales Manager in handling groups less than 10 guestrooms as well as the in-house catering, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Commercial Director. What will I be doing As the Sales Executive, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Receive and understand hotel product knowledge and related activities. Implement all sales action plans related to his / her market area as outlined in the marketing plan. Establish and maintain files on major active accounts within his / her market areas. Promote and produce sales leads for other Hilton hotels. Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas. Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups. Meet and welcome some top key accounts, group organizers and VIP guests upon check-in. Disseminate sales related information to other departments as appropriate. Attend all pre-conference meetings as required, arranged by the Banquet Sales department and assist in the preparation of post-conference reports. Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. Establish and maintain effective team member relations. Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members. Perform related duties and special projects as assigned. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing? As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Chair and attend meetings as needed. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

The Assistant Manager Reservations is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Assistant Manager Reservations, you will be responsible for performing the following tasks to the highest standards: Make sure all team members finish the Hilton University courses and pass the test. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast. Maximize room sales and revenue for the hotel, up-selling as the highest priorities. Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly. Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director. Make sure that all commissions are correct and follow up promptly. Make sure that all rejected business is filed by reason. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply with hotel credit policies and make sure to forecast revenue. Comply to setting rooms supply and price control. Maintain and update guest information and sales data by the Reservations procedure. Sustain high level guest service standards. Ensure that all input information is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies related to reservations. Comply with all systems and procedures laid down by the hotel. Prioritize quality of reservations. Strictly follow brans standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Manager Reservations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the

Job Title: Director - Commercial Reporting & Analytics Delivery Career Level: F Accountabilities Supervise the delivery of high-quality, timely, and accurate reporting and analytics services to support business decision-making. Act as point of escalation to resolve operational issues. Drive the adoption of new technologies, including sophisticated analytics and artificial intelligence, to enhance commercial insight generation and operational productivity. Lead, coach, and develop commercial reporting and analytics teams across multiple locations, ensuring high performance and engagement including early talent graduate programs. Continuously review and improve reporting and analytics processes to increase efficiency, quality, and value for the business. Collaborate with commercial and functional partners to understand business needs and deliver actionable analytics solutions, translating data to insight, that support strategy and growth. Lead transitions of reporting and analytics work from external providers to internal teams, supporting proof of concept projects, considering various resourcing models, ensuring smooth handover and capability development. Lead external 3rd party partners ensuring resources/services delivered by our partners are of high quality and good value. Promote a culture of continuous improvement by championing standard processes, innovation, and learning within the reporting and analytics function. Establish and maintain robust data governance, ensuring data accuracy, consistency, and compliance with company policies. Supervise industry trends and standard processes in commercial analytics and reporting, proactively integrating relevant advances and insights. Act as a role model for AstraZeneca values, ensuring that all activities align with what we value, policies, and the Code of Conduct. Essential Skills/Experience Extensive Pharmaceutical Experience: At least 10 years in forecasting, analytics, or insights roles, with a minimum of 6 years in the pharmaceutical or healthcare sector. Team Leadership & Development: Shown ability to lead, empower, and develop direct and multi-functional teams, driving partnership and high performance. Project Management: Proven track record in handling multiple, sophisticated projects, including planning, risk management, and delivering business outcomes. Track record of accepting Agile methodologies to support pod-model and iterative delivery methods. Business Partnership: Skilled at building trusted relationships and working efficiently across functions such as marketing, analytics, operations, and technology. Change & Continuous Improvement: Shown ability to inspire change, influence collaborators, and nurture a culture of ongoing improvement and innovation. Technical and Analytical Skills: Experience leading reporting and analytics transformations, demonstrating modern BI/AI platforms (e.g., Power BI, Tableau, Snowflake, Azure, Databricks). Communication & Presentation: Good interpersonal, presentation, and negotiation skills, with the ability to engage audiences at all levels. Shared Services & Supplier Management: Experience working within shared services or large organizations, including handling third-party partners or vendors. Desirable Skills/Experience This is an excellent opportunity for a strategic leader who grows with enabling business growth through data, inspires high-performing teams, and accepts innovation in the evolving field of commercial analytics. When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. Thats why we work, on average, a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and aggressive world. At AstraZeneca, youll be part of a versatile distributed team that fuels our rapidly growing enterprise. We demonstrate exciting new technology and digital innovations to accelerate our evolution. Our aggressive spirit drives us to take smart risks and turn ideas into reality. With countless opportunities available, youll build an unrivaled reputation while supplying to something bigger impacting patients lives through science-led initiatives. Ready to make a difference? Apply now to join AstraZenecas journey towards delivering life-changing medicines! 19-Jun-2025 26-Jun-2025

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing? As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Chair and attend meetings as needed. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing? As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Chair and attend meetings as needed. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

The Assistant Director of Sales oversees day to day Sales efforts of the Senior Sales Managers, Sales Managers and Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the marketing plan under the general guidance and supervision of the Commercial Director and in keeping with the delegation of authority. What will I be doing? As the Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: Participate in the development and execution of the hotel marketing plan. Complete relevant courses of Hilton University on time and ensure to pass the test. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits, other forms and achieving sales. Produce quotations efficiently, sending contracts to customers and following up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send teamwork order promptly, and ensure the relevant departments receive the relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmation. Understand and be familiar with all product information of the competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and promptly feedback to the Commercial Director / Director of Sales. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Manager or Director of Sales as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Assist the Director of Sales to organize regular meetings, ensure effective communication between the Sales team and the hotel Operations team, assisting the Banquet and Catering Sales department or Operations department in following-up on events occurring during banquets or meetings. Assist the Director of Sales to complete relevant parts of the department budget, and actively participate in the development of forecasting and marketing plans. Provide regular training to employees to ensure that the team is familiar with hotel products and processes and can efficiently explore customer needs and provide professional customized services. Regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? An Assistant Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the att

The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotels continued profitability, ensuring the hotels revenue and profit, and guest satisfaction to meet or exceed the standard requirements. Develop the hotels annual / quarterly / monthly budget forecast and work plans, implementing them effectively. Participate in developing and implementing hotel and departmental policies and regulations. Develop marketing strategies and promotion plans to adjust to the market situation in real time. Supervise and drive the progress and implementation of marketing plans. Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. Monitor and evaluate current initiated marketing activities and market dynamics. Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. Conduct regular market research and obtain information about competitors. Set pricing strategies and sales targets for the hotel. Manage special projects and other related businesses. Ensure efficient use of departmental resources. Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. Ensure that department staff are clear about the responsibilities assigned to them. Take immediate corrective action when the interests of the department or hotel are jeopardized. Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. Manage departmental expenses and budgets. Prepare a forecast of the departments monthly expenses and submit it to the hotel on the scheduled date. Control departmental costs in accordance with hotel policies to avoid waste. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Ensure the filing of departmental documents and related information. Maintain communication with all operating departments within the group to maximize sales opportunities. Promote hotels in relevant industries at home and abroad. Actively participate in sales activities initiated by Hilton. Organize promotional trips for target markets. Maintain good relationship and communication with target markets at home and abroad. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. Adhere to hotel safety policies, emergency rules and procedures. Ensure employees fully understand and follow the contents of the employee handbook. The department reserves the right to change or supplement the job description if necessary. Perform any other reasonable duties assigned. What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, be

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing? As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Chair and attend meetings as needed. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

The Sales Executive implements all sales activities in his / her area of responsibility and assists the Sales Manager in handling groups less than 10 guestrooms as well as the in-house catering, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Commercial Director. What will I be doing? As the Sales Executive, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Receive and understand hotel product knowledge and related activities. Implement all sales action plans related to his / her market area as outlined in the marketing plan. Establish and maintain files on major active accounts within his / her market areas. Promote and produce sales leads for other Hilton hotels. Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas. Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups. Meet and welcome some top key accounts, group organizers and VIP guests upon check-in. Disseminate sales related information to other departments as appropriate. Attend all pre-conference meetings as required, arranged by the Banquet Sales department and assist in the preparation of post-conference reports. Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. Establish and maintain effective team member relations. Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members. Perform related duties and special projects as assigned. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing? As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Chair and attend meetings as needed. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

The Assistant Reservations Manager is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing As the Assistant Reservations Manager, you will be responsible for performing the following tasks to the highest standards: Make sure all team members finish the Hilton University courses and pass the test. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast. Maximize room sales and revenue for the hotel, up-selling as the highest priorities. Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly. Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group Tour teams to maximize revenue on all enquiries. Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director. Make sure that all commissions are correct and follow up promptly. Make sure that all rejected business is filed by reason. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply with hotel credit policies and make sure to forecast revenue. Comply to setting rooms supply and price control. Maintain and update guest information and sales data by the Reservations procedure. Sustain high level guest service standards. Ensure that all input information is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies related to reservations. Comply with all systems and procedures laid down by the hotel. Prioritize quality of reservations. Strictly follow brans standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the

The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards: Make sure all team members complete the Hilton University courses and pass the tests. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to complete the hotel budget and forecast. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Note any changes in the main guest sources and market and report the trends changes to the Revenue Manager and Commercial Director. Make sure all commissions are correct and followed-up on promptly. Make sure all reject business is filed with the reasons. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply to the hotel credit policy and make sure all forecast revenues are met. Comply with set rooms supply and price control. Maintain and update guests information and sales data by reservation procedures. Maintain high level guest service standards. Ensure all information input is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties, to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies relating to reservations. Comply with all systems and procedures as laid down by the hotel. Prioritize the quality of reservations. Strictly follow brand standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

The Assistant Manager Sales assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as we'll as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing As the Assistant Manager Sales, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Motivate and train department employees and ensure that they perform we'll. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Conscientiously perform assigned tasks and special tasks. Design new hotel products in advance according to market demand, set sales targets, and be responsible for related publicity and sales. Organize regular customer experience in the hotel, or organize team building with important / potential customers, maintaining and developing customer relations. Regularly analyze the composition of tourist source cities, formulate development plans and expand channels. The department reserves the right to change or supplement the job description if necessary. What are we looking for A Assistant Manager Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: Volunteer to provide unparalleled hospitality. Integrity: Do what you should do all the time. Leadership: Strive to be a leader in both your industry and your community. Teamwork: Actively promote teamwork spirit in all work. Ownership: take responsibility for your actions and make decisions. Now: Operate with urgency and discipline. Junior College degree. At least 3 years of relevant experience in international hotel chains. Good English and Chinese reading and writing skills to meet business needs. Good communication skills. Able to work under strong pressure. Understand local customers and have strong market analysis ability. Have certain customer resources.