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8.0 - 10.0 years

8 - 12 Lacs

Chennai

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Job Title - GN - SONG - Service - ServiceNow - Consultant Management Level: 9-Team Lead/Consultant Location: Chennai, CDC5B Must-have skills: ServiceNow Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Management Consulting :Management consulting and business experience, with a strong focus on digital transformation, process re-engineering and service experience design. Stakeholder Management: Generate and present reports, findings, and recommendations to stakeholders and senior management in a clear and understandable manner. Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Identify transformation opportunities in the existing processes and implement initiatives to address those opportunities to drive business outcomes. Data Analysis: Analyze data and financial information to provide insights and recommendations for improving business performance. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on CRM/contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to enhance your consulting skills and contribute to the growth of the firm. Bring your best skills forward to excel at the role: Understanding of ServiceNow and ecosystem technology landscape Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and CSM. Deep industry/domain knowledge (FS / PRD / CMT / RES / H&PS) CRM knowledge / Salesforce / MS experience good to have ServiceNow Certified System Administrator (CSA) certification is preferred. Ability to design Business case/Value case for solutions/assets in focus Understanding of customer journey, touchpoints & channel strategy Excellent analytical and problem-solving skills, clarity of thought and structured thinking, ability to deal with ambiguity, and ability to drive business outcomes driven by data. A general orientation towards leveraging complex technology capabilities to solving business and process/operational problems preferred. Strong communication (verbal and written) and interpersonal skills. Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision. Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Ability to articulate the business value of recommendations/plans/strategies. Familiarity with project management methodologies (e.g., Agile, Waterfall). Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

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5.0 - 10.0 years

5 - 9 Lacs

Coimbatore

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities:- Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions to meet business requirements.- Collaborate with cross-functional teams to ensure successful implementation of ITAM solutions.- Assist in defining requirements and designing applications to meet business process and application requirements.- Provide technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM).- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing ServiceNow ITSM Hardware Asset Management (ITAM) solutions.- Strong understanding of ITAM processes and best practices.- Experience in providing technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM).- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITAM solutions.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

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6.0 - 9.0 years

3 - 6 Lacs

Coimbatore

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Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

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5.0 - 9.0 years

4 - 8 Lacs

Thiruvananthapuram

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Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 69 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

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6.0 - 9.0 years

3 - 6 Lacs

Noida, Nagpur, Pune

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Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

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5.0 - 9.0 years

4 - 8 Lacs

Noida, Chennai, Coimbatore

Work from Office

Duration : 12 Months Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore

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3.0 - 6.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Qualifications & Experience: - Must have a bachelors degree in computer science or a related field (or equivalent degree and experience). 2+ years providing customer-facing technical support (ITOM applications). Good Communication Skills. To be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts. Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management. Excellent communication skills (verbal and written). Preferred: - Solid understanding of object-oriented programming skills (Java strongly preferred) A fundamental understanding of ITOM, CMDB and ITIL business process. Experience providing web development support is highly desirable. Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping). Understanding of JavaScript or any other scripting language with logical approach for given problem statement. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting infrastructure level issues.

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4.0 - 9.0 years

7 - 17 Lacs

Kolkata

Work from Office

Greetings from TCS Recruitment Team ! For all those Service now , we are coming bigger with the plan of Walk In Drive on 28-Jun-2025(Saturday) in Kolkata Locations . It is a Walk in Drive planned to attract great Talents in Service now. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Service now Years of experience: 4 to 14 Years Walk-In-Drive Location: Kolkata Drive Time: 9 am to 1:00 PM Walk-in-Location Details: Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156 Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

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5.0 - 8.0 years

6 - 12 Lacs

Chennai

Work from Office

Note: Below less than 5 years profiles will be rejected. Work from office Face to face interview only. ServiceNow, CMDB, ITSM, HRSD, ITOM Candidate should have good Admin / Configuration / Development knowledge of:- Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM Content Management: - developing ESS page. UI Actions / UI policy / Access Control Lists, etc. Writing various Server side scripts like Script Includes, Business Rules etc. Configured License Management module for necessary Compliance check. Used ACLs for controlling the security mechanism in Service Now Domain Separation and designing the Process and data flow within various domains Experience with Web technologies/AJAX Developing Composite Service Requests within Service catalog Module Experience in different Integrations using web-services / MID Server, etc. Configuring complex reports Understanding and debugging of system logs. Experience in ServiceNow Discovery configuration and data management Exposure of REST API for Integration Should be able to provide solution for requirements from customers Should be able to provide effort estimate of requirements. Excellent communicate skills Experience working with Client, proactive approach, confidents Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor working and development knowledge of Service Now Virtual Agent( Topics,NLU) etc

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3.0 - 5.0 years

6 - 10 Lacs

Pune

Work from Office

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY S AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: ITIL Incident Mgmt. Experience3-5 Years.

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8.0 - 13.0 years

20 - 35 Lacs

Hyderabad, Chennai, Bengaluru

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Job Title: ServiceNow Developer Experience : 4-9Years Hiring Locations: Hyderabad, Bangalore, Kochi, Trivandrum, Pune, Noida, Chennai Must Have Skills: Minimum of 5 years of experience in IT Application Development, with at least 4+ years of experience in ServiceNow design and development. Strong knowledge of JavaScript , Oracle SQL , PL/SQL , DDL , DML , and MySQL . Experience with ServiceNow Configuration Items , including Business Rules , Tables , Workflows , and Flows . Experience with New Projects/Change Requests (CRs) development using ServiceNow, covering both backend and front-end applications . Strong understanding of design processes , including the ability to translate requirements into Designs . Ability to create High-Level Designs (HLD) and Low-Level Designs (LLD) . Experience maintaining source code , update sets , and the code base of ServiceNow . Proven ability to develop applications using best practices such as design patterns, coding techniques, and naming conventions. Experience with code reviews , ensuring adherence to coding standards through checklists. Experience in Unit Testing applications and providing support for SIT/QA/Production verification . Ability to provide support to the L3 team and manage the warranty period for production applications . Proficient in following SDLC processes and creating relevant documentation, such as LLD , Development , Unit Testing , Release , and Operational procedures . Good to Have Skills: Familiarity with ServiceNow modules like Incident Management , Problem Management , Change Management , etc. Exposure to other cloud-based platforms or technologies. Experience with Agile development methodologies and working in a SCRUM environment. Knowledge of ServiceNow Integration methods such as REST APIs , SOAP , MID Server , and Web Services . Ability to work with third-party integrations and knowledge of ServiceNow integrations with external systems . Experience Range: 5+ years in IT Application Development, with 4+ years specifically focused on ServiceNow development and configuration. Required Skills Servicenow,Application Development,Javascript, Intergrations, CSM, CMDB

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8.0 - 13.0 years

25 - 40 Lacs

Hyderabad, Bengaluru

Hybrid

Greetings from Euclid Innovations Pvt Ltd we have opportunity for Senior ServiceNow Developer with One of our MNC Client. Experience Level: 8+ Years Working Mode/Days: Hybrid (3 days a week onsite) Locations: Hyderabad/Bangalore Key Responsibilities: About the Role: We are looking for a highly experienced Senior ServiceNow Developer with deep platform expertise, advanced scripting skills, and hands-on experience with CMDB, CSDM, and BCM (Business Continuity Management). You will be responsible for architecting and delivering scalable ServiceNow solutions that support enterprise service management, IT operations, and business continuity planning. Key Responsibilities: Design, develop, and enhance ServiceNow modules and custom applications using JavaScript, Glide API, UI Policies, Flow Designer, and Business Rules. Lead the implementation and maintenance of CMDB, ensuring complete and accurate configuration item (CI) data and relationships. Align CMDB data and services to the Common Service Data Model (CSDM) and drive adoption across business and IT units. Architect, configure, and enhance Business Continuity Management (BCM) processes in ServiceNow, including risk assessments, impact analysis, continuity plans, and testing. Collaborate with risk, compliance, and continuity teams to ensure BCM data models and workflows align with organizational resilience goals. Integrate ServiceNow with third-party systems and data sources using REST/SOAP APIs and MID servers. Drive data integrity, governance, and normalization strategies across CMDB and BCM data sets. Guide junior developers through code reviews, architecture discussions, and platform best practices. Support platform upgrades, patching, and performance tuning. Develop dashboards, reports, and executive-level views for CMDB, CSDM, and BCM health. Required Skills & Experience: Hands-on experience in ServiceNow development, administration, and module implementation. Strong scripting knowledge: JavaScript, Glide API, Client/Server Scripts, UI Scripts. Proven experience with CMDB architecture, Service Mapping, Discovery, and integrations. Solid understanding and implementation experience of CSDM (v3 or higher). Hands-on experience with Business Continuity Management (BCM) workflows and modules. Strong knowledge of ITSM and ITOM modules, with alignment to ITIL v4 practices. Proficiency in ServiceNow integration methods and Integration Hub. Experience with Service Graph Connector, CMDB Health Dashboards, CSDM compliance reporting, Work Space , Service Portal and OOB Experience with ServiceNow GRC or SecOps Familiarity with Agile/Scrum methodologies Exposure to risk management and disaster recovery planning. Certifications Preferred: ServiceNow Certified System Administrator (CSA) Required ServiceNow Application Developer ServiceNow Implementation Specialist ITSM, ITOM, or BCM ITIL v3/v4 Foundation if intrested share resume to aruna.c@euclidinnovations.com

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6.0 - 11.0 years

20 - 35 Lacs

Bengaluru

Work from Office

Hiring for a Reputed MNC Role: ServiceNow CMDB developer + Integrations Location – Bangalore (Work from Office) Experience– 6-10 years

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3.0 - 8.0 years

5 - 9 Lacs

Chennai, Gurugram, Bengaluru

Work from Office

We are looking for a detail-oriented and experienced ServiceNow Automation QA Engineer to join our fast-growing ServiceNow COE. In this role, you will be responsible for ensuring the quality, reliability, and performance of ServiceNow applications through automated testing. Youll work closely with developers, product managers, and business analysts to define test strategies, develop automated test scripts, and support continuous integration and delivery. Key Responsibilities Design, develop and maintain automated test scripts for ServiceNow applications and modules. Perform functional, regression, and integration testing using automation tools (e.g., ATF, Selenium, or other relevant frameworks). Collaborate with development and QA teams to understand requirements and translate them into test cases. Execute and monitor automated test suites and report test results with clarity and accuracy. Create and Manage test data and test environments. Contribute to CI/CD pipelines by integrating automated tests. Troubleshoot issues and work with developers to resolve defects. Ensure compliance with QA Standards and best practices within ServiceNow Platform. Required Skills and Qualifications 3+ years of QA experience with at least 1-2 years in automation testing for ServiceNow. Hands-on experience with ServiceNow Automated Test Framework (ATF). Strong understanding of ServiceNow modules such as ITSM, HRSD, CSM, or CMDB. Experience with automation tools like Selenium, TestNG, Junit, or similar. Familiarity with Scripting languages (Javascript, Python, etc.). Experience working in Agile/Scrum development environments. Knowledge of API testing tools like Postman or SoapUI is a plus. Excellent problem-solving skills and attention to detail. ServiceNow Certified System Administrator (CSA) or other relevant certifications is mandatory. Preferred Qualifications Experience integrating ATF into CI/CD pipelines (Jenkins, GitLab, etc.). Understanding of test management tools like JIRA, Zephyr, or Xray.

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7.0 - 12.0 years

3 - 7 Lacs

Chennai, Gurugram, Bengaluru

Work from Office

This is a pivotal role within a collaborative and forward-thinking team where your technical expertise will directly influence enterprise-wide service delivery. Youll work closely with project managers, analysts, and business stakeholders to build scalable, efficient, and secure ServiceNow solutions that align with business priorities. Ideal candidate for this role will be an experienced ServiceNow Developer with a strong understanding of platform capabilities and a passion for innovation. This individual brings a combination of technical proficiency, stakeholder engagement skills, and a continuous improvement mindset. Key Skills Experience: Overall 7 + yrs of experience as a Software Developer. Minimum 3-5 years of direct experience as a ServiceNow Application Developer. Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements. Working knowledge of the process for developing and supporting custom applications. Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub. Strong experience with JavaScript. Ability to write clean, efficient, and maintainable code. Must posses an active ServiceNow certification. Flexible and adaptable, with the ability to learn new concepts quickly. Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision. Excellent written and verbal communication skills.

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5.0 - 10.0 years

12 - 22 Lacs

Gurugram

Work from Office

Role: The ServiceNow Engineers will be responsible for configuring, implementing, and maintaining the Cloud Infrastructure Discovery solution in ServiceNow. They will assist in analyzing and cleaning up existing CMDB data, creating tag-based application services, and ensuring accurate data collection, integration, and population into the CMDB. They will also work closely with stakeholders such as Enterprise Architecture, Cloud Business Office, ITSM, and Operations to align technical work with organizational goals. Skills: 4-10 years of relevant ServiceNow experience; particularly Discovery, Service Mapping, CSDM and CMDB. • Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their APIs. Proven experience in defining and implementing cloud tagging strategies. Proficiency in scripting languages (e.g., JavaScript, PowerShell, Python) for automation and customization. Experience with ITOM (IT Operations Management) and ITSM (IT Service Management) processes. Proven experience in analyzing and cleaning up CMDB data to improve accuracy and completeness strong leadership, communication, and problem-solving skills. Ability to collaborate effectively with stakeholders across multiple teams and departments.

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10.0 - 20.0 years

30 - 45 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Work Location: Pan India Experience: 10+yrs Required Skills: Design, build, implement and administer ServiceNow - IT Service Management frameworks which includes but not limited to modules ie. Incident, Problem, Change, Configuration, etc... Exposure in integration with 3rd party Applications and data sources most commonly - CMDB, KEDB, Event Monitoring, User Administration, and Single Sign-on using Web Services, JDBC, LDAP, Excel, CSV, and Email as well as any industry standard command line technologies that use API, SOAP, REST, or WSDL.Implementation of CSM Modules in Development and working experience on ServiceNow plugins and customizations of Business Service Design, Service Offerings, Service Portfolio where analysis of situations or data requires an in-depth evaluation of various factors and additional specialized technical knowledge Thanks & Regards Suganya R Suganya@spstaffing.in

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8.0 - 9.0 years

25 - 27 Lacs

Noida

Work from Office

R JD-ServiceNow HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice Please Check the JD and Experience. if the Skills are Matched Please Share your Updated Resume. Note Looking for immediate joiners only Preferred candidate profile

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5.0 - 7.0 years

14 - 18 Lacs

Bengaluru

Remote

Job Title: ServiceNow Developer Location: Bangalore / Remote / Pan India ISource Services is hiring for one the of their client for the position of ServiceNow Developer. Key Responsibilities: ServiceNow Catalog Management Design, develop, and maintain ServiceNow catalogs. Platform Analytics & Reporting Work on KPI libraries, visualizations, CMS reporting, and custom dashboards. CMDB & Change Management Ensure effective change tracking and incident management. Flow & Business Rules Configure flow designers, subflows, custom workflows, ACLs, and business rules. Incident & Problem Management Handle ServiceNow incidents, problems, and escalations. Code Migration & Email Automation Manage ServiceNow code migration and set up automated email generation. Required Skills: ServiceNow Certified (Preferred) Hands-on expertise with ServiceNow administration and development. Dashboard & Report Configuration Experience in KPI dashboards, reporting, CMS reports. CMDB & ITSM Modules Strong knowledge of Configuration Management Database (CMDB), Change Management, Incident & Problem Management. Flow Designer & Business Rules Ability to create custom workflows, subflows, ACL configurations. Email & Automation Experience with email notifications, triggers, and automated reporting.

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0.0 - 5.0 years

0 - 1 Lacs

Gurugram

Remote

looking for a certified and experienced ServiceNow Trainer to deliver instructor-led online training. The role involves delivering training across key ServiceNow modules such as ITSM, ITOM (CMDB/Discovery), SAM, and HAM

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have experience handling BMC Remedy ITSM across modules ARS/ SRM/SLM/ SmartIT/ Smart Reporting/ CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

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5.0 - 10.0 years

7 - 12 Lacs

Chennai

Work from Office

Administration and further development of the PI Germany Software Asset Portfolio as well as integration and harmonization of SAM processes with global BNPP SOAM team.PI Germany SPOC with regards to SAM topics. Responsibilities Direct Responsibilities Coordination for all questions of License Management / Software Asset Management (SAM) Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance) Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.) Maintaining and monitoring of the PI Germany Software Asset Portfolio Interact with internal departments and stakeholders offering guidance on SAM topics like Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research Counterpart for the Open Source Owner for all relevant topics in case an OSS Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests) Monitor renewals and new software purchases Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders Participate in ITIL-SAM improvement initiatives Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software Contact person for contractual sand license specific questions regarding the existing software products Contributing Responsibilities Act as an ambassador of SAM topics for PI Germany Support the local PI team in all topics related to SAM Interacting with corporate security, IAM and risk practices to ensure that the software is compliant Provide license reports on requested applications Support and guidance counterpart for the responsible Application Owners Counterpart for all Software product related questions internally and externally Technical & Behavioral Competencies Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU) Deep architectural and conceptual knowledge of the SAM lifecycle Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI Strong customer service orientation Specific Qualifications (if required) ITIL Foundation (or higher) mandatory ITAM / CSAM certifications at plus Agile certification at plus Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to manage a project Ability to develop and adapt a process Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Basic understanding of IT architecture is an advantage (TOGAF, Eagle, Zachman Framework) Basic understanding of the IT frameworks like DevOps, COBIT, CMMI, PRINCE2, PMBOK

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6.0 - 11.0 years

15 - 27 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Role & responsibilities Servicenow developer, ITSM, JavaScript, UI, Integration Preferred candidate profile

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5.0 - 8.0 years

10 - 20 Lacs

Chennai, Coimbatore, Bengaluru

Hybrid

Key Responsibilities: Design and implement ServiceNow ITOM modules including: Discovery Service Mapping Event Management Operational Intelligence CMDB Integrations Develop MID Servers, probes, and sensors to support Discovery and integrations. Collaborate with infrastructure and application teams to ensure accurate and complete CI data in the CMDB. Configure and maintain event correlation rules and alerts from monitoring tools. Integrate third-party monitoring solutions (e.g., SolarWinds, SCOM, Nagios) with ServiceNow ITOM. Troubleshoot issues and ensure optimal performance of ITOM components. Prepare technical documentation, test plans, and deployment plans. Support upgrades and patching activities related to ITOM. Required Skills: Strong expertise in ServiceNow Discovery and CMDB . Hands-on experience with Service Mapping and Event Management . Experience working with MID Servers and monitoring tool integrations . Good understanding of ITIL practices. Knowledge of scripting (JavaScript, Glide) in the ServiceNow platform. Strong problem-solving and communication skills. Good to Have: ServiceNow CSA and CIS-ITOM certifications. Experience with Cloud Discovery and Kubernetes/Container monitoring . Familiarity with CMDB Health dashboards and CI lifecycle management.

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8.0 - 13.0 years

13 - 23 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Roles and Responsibilities Design, implement, and maintain ServiceNow ITSM solutions for clients across various industries. Develop and customize workflows, business rules, and integrations to meet client requirements. Collaborate with cross-functional teams to identify process improvements and optimize IT service delivery. Provide technical guidance on best practices for ITSM implementation using ServiceNow platform. Ensure compliance with industry standards (e.g., ITIL) by developing CMDB models and conducting regular audits. Desired Candidate Profile 8-13 years of experience in IT services & consulting with expertise in ITSM, ITOM, CMDB, ITAM, or related fields. Strong understanding of ServiceNow architecture and its applications in an enterprise environment. Proven track record of implementing successful projects using ServiceNow platform. Excellent communication skills with ability to work effectively with stakeholders at all levels.

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