Cluster Optometrist- RON

The role of Cluster Optometrist at Lenskart revolves around a perfect blend of optometry and optical retail. As a Cluster Optometrist, you will play a pivotal role in upskilling the front-end retail staff on professional optometry grounds to deliver the best customer experience. Your key responsibilities include maintaining eye test quality and dispensing standards throughout Lenskart stores. You will be required to visit assigned stores in Lenskart uniform, managing the technical and functional aspects. Acting as a mentor and coach to fresher optometrists, you will provide guidance on sales pitch, technical dispensing, troubleshooting, and customer query handling. Additionally, you will work as a store optometrist during busy hours, high sale days, or to cover shifts for absent staff. Welcoming new talent into the team, conducting interviews, and onboarding are also part of your responsibilities. You will conduct regular reviews and analyze Standard Operating Procedures (SOPs) to measure training impacts on store performance. Periodic audits of eye tests and dispensing performance are essential to ensure quality standards. Maximizing in-store revenue through continuous training and reviews, increasing the number of eye tests, and reducing returns are vital for your role. As a team leader, you will wear multiple hats to support the store team, participate in meetings, maintain documentation, and report daily summaries to the regional manager. Your personal attributes and competencies should include a Diploma in Optometry with a minimum of 3 years of retail experience, good knowledge of optometry, refraction, eye wear products, dispensing, and measurements. You must be willing to travel nationwide, passionate about sales, retail, customer service, and training. Strong leadership qualities, energy, influence, and a positive attitude are essential for success in this role.,