Cluster Manager

Role Descriptor:
DHL express is looking for a Cluster Manager to join & lead our team. He/she will be responsible for the revenue generated from a geographically assigned sales cluster (or business portfolio), by servicing & retaining existing customers and targeting new business opportunities. Also responsibility will be of retail facility management in that cluster.Key Responsibilities• Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personal service’.• Develop a customer base-o To secure continuous business from new and existing customers on a regular basis through data points from POS and retail service points.o Build a strong client relationship o To ensure that service is of highest quality and gives business to customer’s maximum potential.• Action all leads that appear in POS LMS through telecalling from counter staff at store with check on conversion of those leads.