96 Cloud Support Jobs - Page 3

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Must have 1 year of tech support experience preferred on paper with international Clients (Mandate) Only For Immediate Joiner Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Dear Candidate, We are seeking an API Gateway Engineer to manage authentication, routing, and scalability of cloud APIs. Key Responsibilities: Design and manage API gateways and proxies. Implement security policies and rate limiting. Monitor and analyze API traffic. Required Skills & Qualifications: Experience with AWS API Gateway, Apigee, or Kong. Familiar with OAuth2, JWT, and API analytics. Knowledge of API versioning and microservices. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Dear Candidate, Were hiring a Cloud Systems Integrator to connect disparate systems and ensure seamless cloud-native integrations. Key Responsibilities: Integrate SaaS, legacy, and cloud systems. Build APIs, webhooks, and message queues. Ensure data consistency across platforms. Required Skills & Qualifications: Experience with REST, GraphQL, and messaging (Kafka/SQS). Proficiency in integration platforms (MuleSoft, Boomi, etc.). Cloud-first development experience. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE Must have 1 yr of Exp as a Technical Support with International Clients (Mandate) Only For Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

Job Description: Knowledge of IaaS Compute Networking Storage. Basic Understanding Security or Containerization. Assist in management of AWS services including EC2 S3 EFS Lambda etc. Proactively monitor cloud infrastructure performance alerts warnings and troubleshoot and mitigate incidents. Incident Investigation and Reservation. Provide Operational inputs to L3 SMEs for streamlining operations. Collaborate with SMEs to implement security measures and compliance protocols. Document Incident resolutions processes configurations changes in the cloud environment. Mandatory Leaf Skills For Hiring: AWS Infrastructure Services Stack Upskilling Tracks: Track Scripting PowerShell AWS CloudWatch Track Terraform Terraform Basics Azure CloudWatch Track Windows Windows Track Linux Linux Useful Certifications Optional: AWS Cloud Practitioner Foundational

Managing cloud support operations or technical support teams. Exp with AWS services (EC2, S3, VPC, RDS, IAM, CloudWatch, etc.). Prior exposure to Oracle Cloud & coordination with Oracle support. Familiarity with cloud billing & cost optimization

Responsibilities: Install, manage, and maintain cloud infrastructure. Configure and install hardware and software for cloud operations. Ensure security and performance of cloud systems. Monitor and diagnose system performance issues. Provide technical support to end-users. Required Skills & Qualifications: Proficient in Linux and Windows system administration. Experience with cloud computing platforms. Familiarity with hypervisors such as KVM and Xen. Ability to deploy cloud systems efficiently. Knowledge of networking concepts, including switching and routing. Experience with remote desktop software solutions like VNC, NoVNC, and Spice. Strong verbal and written communication skills. Team-oriented with the ability to collaborate effectively. Willingness to work variable schedules, including nights, weekends, and holidays as required. Preferred Qualifications: Certifications in cloud platforms or network administration. Prior experience working in a similar role.

Job Location : Ahmedabad (Work from Office). The role typically involves working various shifts to support customers in a 24/7 roster-based model within an office environment In-depth knowledge of cloud architecture, services, and deployment models. Experience with cloud platforms like AWS. Proficiency with Cloud and DevOps monitoring tools like, New Relic, Site24x7, Datadog, etc Proficiency with infrastructure as code (IaC) tools such as Terraform, CloudFormation, or ARM templates. Strong understanding of networking, virtualization, and storage in cloud environments. Familiarity with DevOps and Agile methodologies, processes, and tools such as CI/CD pipelines, Jenkins, Docker, and Kubernetes. Coding experience in languages like Java, Python, NodeJS, Bash. Experience creating, deploying, and operating large-scale applications on AWS/Azure/GCP. Hands-on experience in setting up and using DevOps-related tools and processes.

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 63 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Janvi-8929088489 or Gautam- 8800499244

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile Technical Graduates freshers can apply Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 33 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Sanchali - 7669010505 or Vipul-8447541241

Experience: 0 to 4 years Qualification: B.Tech/BE/MCA, Skills in one or more of JavaScript,CSS, Web application framework viz. Sencha EXT JS, JQuery etc., Delphi,C,C++,or Java. Cloud Administrator-managing Windows based Servers

So, what’s the role all about? We are seeking a strategic, experienced, and customer-obsessed Director of Customer Support to lead and scale our global support operations for our Enterprise SaaS platform to the Financial Services industry. The group includes functions as Cloud Support, On Premise Support and Managed Services. This role involves managing a global support team, ensuring high-quality service delivery, and working closely with engineering, sales, and product teams to provide timely solutions to customers. The director will also drive operational improvements, set strategic goals, and ensure that the support team meets all service level agreements (SLAs) while maintaining a focus on customer satisfaction and business growth. What you will be doing? Leadership & Team Management Define and execute the global customer support strategy aligned with business goals, customer success metrics, and operational efficiency. Lead and manage the customer support team across multiple regions, ensuring alignment with company goals and customer needs Build, lead, mentor, and scale a geographically distributed support team (Tier 1–3) off over 100 staff. Establish clear goals, performance metrics, and career development plans. Promote a culture of collaboration, accountability, and continuous improvement within the team Strategic Direction & Planning Develop and implement strategic plans to improve cloud support operations, ensuring scalability and efficiency as the business grows Collaborate with senior leadership to align cloud support objectives with overall company strategy Manage the performance and effectiveness of the cloud support team, tracking KPIs and ensuring that customer expectations are met or exceeded Customer Support Excellence Act as the voice of the customer internally. Collaborate with Product, Engineering, and Customer Success to ensure issues are addressed and feedback is looped into product development. Oversee the resolution of high-priority customer support cases, ensuring timely and effective solutions Ensure the team is proactive in identifying and addressing potential issues before they impact customers Act as the escalation point for complex or critical customer issues, working with internal teams to resolve them quickly Monitor and analyze CSAT (Customer Satisfaction) and other feedback metrics to identify trends and areas for improvement Operational Efficiency Drive operational efficiency by implementing best practices, tools, automation and processes to streamline support operations Establish clear SLAs and performance metrics, ensuring that the cloud support team meets or exceeds them Implement and oversee the use of monitoring tools and reporting systems to track cloud service health and performance Ensure smooth integration and collaboration between cloud support and other departments (e.g., R&D, Sales, Customer Success) Collaboration with Cross-functional Teams Work closely with product management, engineering, and sales teams to ensure customer needs are understood and supported Provide input into the development of new cloud products and services to ensure supportability and customer satisfaction Collaborate with the product and engineering teams to improve cloud solutions based on customer feedback and support trends Cloud Infrastructure & Tools Management Oversee the tools and technologies used for cloud support, ensuring they are efficient, automated and scalable Ensure the team is fully trained and equipped with the tools necessary for effective cloud support Evaluate and recommend new cloud technologies or processes to improve support delivery Budget & Resource Management Manage the customer support department’s budget, ensuring proper allocation of resources to meet business needs Forecast resource requirements and allocate resources effectively to handle customer demand Ensure cost-effective operations while maintaining high-quality service Compliance & Security Ensure that cloud support operations comply with relevant legal, regulatory, and security standards Work with security teams to address any security-related customer concerns or incidents within cloud environments Develop and enforce best practices for data protection and privacy Reporting & Communication Provide regular reports to executive leadership on cloud support performance, including customer satisfaction, escalations, resource utilization, and cost Monitor, report, and drive improvements across support metrics (CSAT, NPS, FRT, TTR, resolution rate). Use data to continuously improve the customer experience. Ensure clear and effective communication within the support team and with other internal stakeholders Continuous Improvement Drive initiatives to continuously improve the cloud support process and the overall customer experience Prepare support systems for continued global growth, product expansion, and increased customer complexity. Lead post-mortem and root cause analysis after major incidents or service disruptions, implementing corrective actions Have you got what it takes? Proven leadership experience (typically 10+ years) in cloud support or related fields, with a strong background in managing cloud-based infrastructure and teams. Leadership experience in building and managing high-performance teams. Strong understanding of cloud technologies (AWS, Azure, GCP) and how they relate to customer support needs. Ability to collaborate with cross-functional teams including product, engineering, and sales. Excellent communication and problem-solving skills. Customer-focused mindset with a deep understanding of CSAT and NPS metrics. Ability to manage budgets and resources effectively. Experience in working with global teams and cross-cultural environments. This role requires a strong balance of strategic leadership, operational efficiency, and customer-centric focus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided 1 year of tech support experience on Papers (Mandate) Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Supporting cloud infrastructure and troubleshooting. We are seeking a proactive and enthusiastic Cloud Support Associate (Fresher) to join our technical support team. This role involves supporting cloud infrastructure, assisting with day-to-day cloud operations, and troubleshooting issues to ensure high availability and performance of cloud-hosted services. Key Responsibilities: Provide first-level support for cloud-based systems and applications. Monitor cloud infrastructure for performance, availability, and security alerts. Troubleshoot incidents and resolve basic technical issues related to cloud services. Work with senior engineers to escalate and resolve complex technical problems. Assist in the deployment and configuration of cloud services (e.g., compute, storage, networking). Maintain detailed documentation of issues, solutions, and processes. Education -B.Tech CS /IT

Supporting cloud infrastructure and troubleshooting. We are seeking a proactive and enthusiastic Cloud Support Associate (Fresher) to join our technical support team. This role involves supporting cloud infrastructure, assisting with day-to-day cloud operations, and troubleshooting issues to ensure high availability and performance of cloud-hosted services. Key Responsibilities: Provide first-level support for cloud-based systems and applications. Monitor cloud infrastructure for performance, availability, and security alerts. Troubleshoot incidents and resolve basic technical issues related to cloud services. Work with senior engineers to escalate and resolve complex technical problems. Assist in the deployment and configuration of cloud services (e.g., compute, storage, networking). Maintain detailed documentation of issues, solutions, and processes. Education -B.Tech CS /IT

Supporting cloud infrastructure and troubleshooting. We are seeking a proactive and enthusiastic Cloud Support Associate (Fresher) to join our technical support team. This role involves supporting cloud infrastructure, assisting with day-to-day cloud operations, and troubleshooting issues to ensure high availability and performance of cloud-hosted services. Key Responsibilities: Provide first-level support for cloud-based systems and applications. Monitor cloud infrastructure for performance, availability, and security alerts. Troubleshoot incidents and resolve basic technical issues related to cloud services. Work with senior engineers to escalate and resolve complex technical problems. Assist in the deployment and configuration of cloud services (e.g., compute, storage, networking). Maintain detailed documentation of issues, solutions, and processes. Education -B.Tech CS /IT

Supporting cloud infrastructure and troubleshooting. We are seeking a proactive and enthusiastic Cloud Support Associate (Fresher) to join our technical support team. This role involves supporting cloud infrastructure, assisting with day-to-day cloud operations, and troubleshooting issues to ensure high availability and performance of cloud-hosted services. Key Responsibilities: Provide first-level support for cloud-based systems and applications. Monitor cloud infrastructure for performance, availability, and security alerts. Troubleshoot incidents and resolve basic technical issues related to cloud services. Work with senior engineers to escalate and resolve complex technical problems. Assist in the deployment and configuration of cloud services (e.g., compute, storage, networking). Maintain detailed documentation of issues, solutions, and processes. Education -B.Tech CS /IT

Supporting cloud infrastructure and troubleshooting. We are seeking a proactive and enthusiastic Cloud Support Associate (Fresher) to join our technical support team. This role involves supporting cloud infrastructure, assisting with day-to-day cloud operations, and troubleshooting issues to ensure high availability and performance of cloud-hosted services. Key Responsibilities: Provide first-level support for cloud-based systems and applications. Monitor cloud infrastructure for performance, availability, and security alerts. Troubleshoot incidents and resolve basic technical issues related to cloud services. Work with senior engineers to escalate and resolve complex technical problems. Assist in the deployment and configuration of cloud services (e.g., compute, storage, networking). Maintain detailed documentation of issues, solutions, and processes. Education -B.Tech CS /IT

Supporting cloud infrastructure and troubleshooting. We are seeking a proactive and enthusiastic Cloud Support Associate (Fresher) to join our technical support team. This role involves supporting cloud infrastructure, assisting with day-to-day cloud operations, and troubleshooting issues to ensure high availability and performance of cloud-hosted services. Key Responsibilities: Provide first-level support for cloud-based systems and applications. Monitor cloud infrastructure for performance, availability, and security alerts. Troubleshoot incidents and resolve basic technical issues related to cloud services. Work with senior engineers to escalate and resolve complex technical problems. Assist in the deployment and configuration of cloud services (e.g., compute, storage, networking). Maintain detailed documentation of issues, solutions, and processes. Education -B.Tech CS /IT