Cloud Operations Engineer 1

A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices.

Your day-to-day job will consist of:

• Execution of day-to-day tasks related to monitoring and managing cloud infrastructure to ensure service availability and data security
• Execute ticket triage, investigation and resolution of reported incidents
• Participate in 24x7 on-call rotations to resolve incidents in support of production systems
• Monitor and configure systems resources (memory, disks space & CPU utilization)
• Improve customer experience with infrastructure optimization
• Manage and perform operating system and application software patches and updates
• Performs root cause analysis on trended incidents and major outages up through the application stack
• Develops automation that can trigger off a variety of industry standard monitoring tools to resolve common issues in the environment or maintain operating levels

Minimum Qualifications

• 1-3 years experience supporting cloud-based applications and services
• Bachelor s degree in Computer Science, Information Systems, or equivalent degree
• Minimum 2 years experience with application server technologies such as IIS, Tomcat
• Minimum 2 years practical experience of Azure equivalent technologies such as VMs, NSGs, VPC/VNETs, Load Balancers, DNS, and certificate management
• 1+ years experience in server administration and cloud deployment of both Windows and Linux
• Minimum 1 years experience with Infrastructure as Code (IaC) orchestration technologies such as Chef, Puppet, Ansible, Bicep, Terraform or comparable (demonstrable proficiency or professional experience in same preferred)
• Familiarty with web application firewalls
• Familiarty with AI tooling
• Problem-solving abilities, effective communication skills, and attention to detail.