Cloud Events Specialist

The Events Specialist role requires 2 to 3 years of work experience and involves managing events with a focus on operational excellence, adherence to internal processes, and ensuring high customer satisfaction. You will be responsible for planning, executing, and managing events successfully. Your key responsibilities will include coordinating and executing events, ensuring all configurations are reviewed, and meeting SLAs. You will follow the event readiness checklist, maintain accurate documentation, and provide regular updates to stakeholders. Effective task allocation, accurate estimates, and utilization of billable hours are crucial. Managing customer tickets, ensuring timely responses, and resolutions, maintaining the quality of deliverables, handling escalations, and identifying potential risks are part of your responsibilities. Strong communication with stakeholders, documenting updates, and ensuring clear information flow are essential. Planning shift timings, maintaining scrum attendance, and ensuring adequate backup support for events are also key tasks. You should have a bachelor's degree and 2 to 3 years of experience in event management or a related field. Preferred experience includes managing virtual event-based projects in the US/Canada market. Work timings are on a rotational shift basis, and the current location is remote, with a move to an onsite location in Bangalore from December 2025.,