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Linchpin Technologies
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Client Support Associate

Client Support Associate

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

CRM Tools relationship management Call Center Customer Care CSE Bpo Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Act as the first point of contact for clients via email, phone, or chat. Understand client needs and provide accurate and timely solutions. Coordinate with internal teams to resolve client issues effectively. Maintain detailed records of client interactions and feedback. Assist in onboarding new clients and maintaining strong relationships. Identify areas for service improvement and share client insights with the team. Candidate Requirements: Excellent verbal and written communication skills Strong interpersonal and client relationship management skills Basic computer proficiency and familiarity with CRM tools Ability to manage multiple tasks and prioritize effectively

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Client Support Associate