Client Relationship Officer

Roles and Responsibilities:

• Handling customers, phone calls, appointments, and customer communications.
• Managing walk-in customers for admissions.
• Facilitating and documenting admissions.
• Building rapport and establishing good relationships with customers to ensure satisfaction.
• Managing the entire facility.
• Leading customer engagement initiatives to build customer relationships and retention.

Requirements:

• A team player able to work in a fast-paced environment.
• Proactive, self-motivated, and keen to learn.
• Previous customer care experience preferred.
• Good communication and interpersonal skills.
• Ability to change & adapt (high adaptability).
• Candidate should have knowledge of MS Office.
• Candidate should have good communication in English.
• Responsible for providing excellent customer support service.

Job Type: Permanent

Pay: Up to ₹25,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 5 years (Preferred)
• Customer service: 5 years (Preferred)

Language:

• English (Preferred)

Work Location: In person